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Message #12854
[Bug 1363198] [NEW] Crashing while using certain graphics tools
Public bug reported:
I'm trying to design a website using gimp. I have updated Ubuntu to its
latest version today, as well as Gimp (12.8.14). Whenever I try to use
the rectangle tool, Gimp will crash when trying to enter the dimensions
in the size dialogue. I tried to check the Gimp Error Console but it
wasn't showing anything. So I decided to check the error log in Xorg. I
found several errors where it wasn't locating a certain graphics
library. I have the most recent drivers for my graphics chipset, so I'm
stumped.
The Xorg error console also crashed at first and I had to wait until all
messages between it and the OS were sent and received before I was able
to get it to generate an error report to file with you.
I'm not sure what's going on. I never had any problems with Gimp in
relation to Xorg until today. Incidentally, the same problems were
happening before I updated Ubuntu and Gimp from 12.8.10 today. So the
updates did nothing to fix it.
Thanks and let me know if you require any more information.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic x86_64
NonfreeKernelModules: fglrx
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Fri Aug 29 14:15:14 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Richland [Radeon HD 8650G] [1002:990b] (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:198b]
InstallationDate: Installed on 2014-05-20 (100 days ago)
InstallationMedia: It
MachineType: Hewlett-Packard HP ENVY 15 Notebook PC
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=dfbe7e4d-c453-4249-84c7-056b448eda68 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/14/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.14
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 198B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 03.14
dmi.chassis.asset.tag: 5CG3390P45
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.14:bd11/14/2013:svnHewlett-Packard:pnHPENVY15NotebookPC:pvr0884100021305B00000320100:rvnHewlett-Packard:rn198B:rvrKBCVersion03.14:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY 15 Notebook PC
dmi.product.version: 0884100021305B00000320100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.fglrx-installer: fglrx-installer N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Fri Aug 29 13:48:51 2014
xserver.configfile: default
xserver.errors:
open /dev/dri/card0: No such file or directory
AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: fglrx
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug compiz-0.9 trusty ubuntu
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1363198
Title:
Crashing while using certain graphics tools
Status in “xorg” package in Ubuntu:
New
Bug description:
I'm trying to design a website using gimp. I have updated Ubuntu to
its latest version today, as well as Gimp (12.8.14). Whenever I try to
use the rectangle tool, Gimp will crash when trying to enter the
dimensions in the size dialogue. I tried to check the Gimp Error
Console but it wasn't showing anything. So I decided to check the
error log in Xorg. I found several errors where it wasn't locating a
certain graphics library. I have the most recent drivers for my
graphics chipset, so I'm stumped.
The Xorg error console also crashed at first and I had to wait until
all messages between it and the OS were sent and received before I was
able to get it to generate an error report to file with you.
I'm not sure what's going on. I never had any problems with Gimp in
relation to Xorg until today. Incidentally, the same problems were
happening before I updated Ubuntu and Gimp from 12.8.10 today. So the
updates did nothing to fix it.
Thanks and let me know if you require any more information.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic x86_64
NonfreeKernelModules: fglrx
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Fri Aug 29 14:15:14 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Richland [Radeon HD 8650G] [1002:990b] (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:198b]
InstallationDate: Installed on 2014-05-20 (100 days ago)
InstallationMedia: It
MachineType: Hewlett-Packard HP ENVY 15 Notebook PC
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=dfbe7e4d-c453-4249-84c7-056b448eda68 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/14/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.14
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 198B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 03.14
dmi.chassis.asset.tag: 5CG3390P45
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.14:bd11/14/2013:svnHewlett-Packard:pnHPENVY15NotebookPC:pvr0884100021305B00000320100:rvnHewlett-Packard:rn198B:rvrKBCVersion03.14:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY 15 Notebook PC
dmi.product.version: 0884100021305B00000320100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.fglrx-installer: fglrx-installer N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Fri Aug 29 13:48:51 2014
xserver.configfile: default
xserver.errors:
open /dev/dri/card0: No such file or directory
AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: fglrx
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