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[Bug 1363198] [NEW] Crashing while using certain graphics tools

 

Public bug reported:

I'm trying to design a website using gimp. I have updated Ubuntu to its
latest version today, as well as Gimp (12.8.14). Whenever I try to use
the rectangle tool, Gimp will crash when trying to enter the dimensions
in the size dialogue. I tried to check the Gimp Error Console but it
wasn't showing anything. So I decided to check the error log in Xorg. I
found several errors where it wasn't locating a certain graphics
library. I have the most recent drivers for my graphics chipset, so I'm
stumped.

The Xorg error console also crashed at first and I had to wait until all
messages between it and the OS were sent and received before I was able
to get it to generate an error report to file with you.

I'm not sure what's going on. I never had any problems with Gimp in
relation to Xorg until today. Incidentally, the same problems were
happening before I updated Ubuntu and Gimp from 12.8.10 today. So the
updates did nothing to fix it.

Thanks and let me know if you require any more information.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic x86_64
NonfreeKernelModules: fglrx
.tmp.unity.support.test.0:
 
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Fri Aug 29 14:15:14 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Richland [Radeon HD 8650G] [1002:990b] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:198b]
InstallationDate: Installed on 2014-05-20 (100 days ago)
InstallationMedia: It
MachineType: Hewlett-Packard HP ENVY 15 Notebook PC
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=dfbe7e4d-c453-4249-84c7-056b448eda68 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/14/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.14
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 198B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 03.14
dmi.chassis.asset.tag: 5CG3390P45
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.14:bd11/14/2013:svnHewlett-Packard:pnHPENVY15NotebookPC:pvr0884100021305B00000320100:rvnHewlett-Packard:rn198B:rvrKBCVersion03.14:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY 15 Notebook PC
dmi.product.version: 0884100021305B00000320100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.fglrx-installer: fglrx-installer N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Fri Aug 29 13:48:51 2014
xserver.configfile: default
xserver.errors:
 open /dev/dri/card0: No such file or directory
 AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
 AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
 AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: fglrx

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 trusty ubuntu

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1363198

Title:
  Crashing while using certain graphics tools

Status in “xorg” package in Ubuntu:
  New

Bug description:
  I'm trying to design a website using gimp. I have updated Ubuntu to
  its latest version today, as well as Gimp (12.8.14). Whenever I try to
  use the rectangle tool, Gimp will crash when trying to enter the
  dimensions in the size dialogue. I tried to check the Gimp Error
  Console but it wasn't showing anything. So I decided to check the
  error log in Xorg. I found several errors where it wasn't locating a
  certain graphics library. I have the most recent drivers for my
  graphics chipset, so I'm stumped.

  The Xorg error console also crashed at first and I had to wait until
  all messages between it and the OS were sent and received before I was
  able to get it to generate an error report to file with you.

  I'm not sure what's going on. I never had any problems with Gimp in
  relation to Xorg until today. Incidentally, the same problems were
  happening before I updated Ubuntu and Gimp from 12.8.10 today. So the
  updates did nothing to fix it.

  Thanks and let me know if you require any more information.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  NonfreeKernelModules: fglrx
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Fri Aug 29 14:15:14 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Richland [Radeon HD 8650G] [1002:990b] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:198b]
  InstallationDate: Installed on 2014-05-20 (100 days ago)
  InstallationMedia: It
  MachineType: Hewlett-Packard HP ENVY 15 Notebook PC
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=dfbe7e4d-c453-4249-84c7-056b448eda68 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/14/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.14
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 198B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 03.14
  dmi.chassis.asset.tag: 5CG3390P45
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.14:bd11/14/2013:svnHewlett-Packard:pnHPENVY15NotebookPC:pvr0884100021305B00000320100:rvnHewlett-Packard:rn198B:rvrKBCVersion03.14:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY 15 Notebook PC
  dmi.product.version: 0884100021305B00000320100
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Fri Aug 29 13:48:51 2014
  xserver.configfile: default
  xserver.errors:
   open /dev/dri/card0: No such file or directory
   AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2
  xserver.video_driver: fglrx

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Follow ups

References