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Message #65837
[Bug 1330255] Re: Unable to Detect USB Mouse and Keyboard
Hello,
I'm seeing the same behavior on my machine. (Dell Inspiron 3847)
Here is the output of the commands you specified above (I have updated
the bios to the most recent version, A05):
$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
A05
08/18/2014
I am able to use the keyboard and mouse on kernel version
3.13.0-24-generic. All newer versions of the kernel are exhibiting the
same Xorg behavior.
I have also tried disabling numlock on boot, which doesn't resolve the
problem for me.
** Changed in: xorg (Ubuntu)
Status: Incomplete => New
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https://bugs.launchpad.net/bugs/1330255
Title:
Unable to Detect USB Mouse and Keyboard
Status in xorg package in Ubuntu:
New
Bug description:
When I boot into ubuntu 14.04 LTS, most of the time it does not even
recognize the USB mouse and keyboard. It only recognizes them about
one-third of the time, and it will have a message that pops up that
says
Connected:
Wired Connection 1
That's when I know it recognized the mouse and keyboard. Otherwise I
don't see any message and nothing works. I have to do a hard shutdown
(i.e. hold the power button down until the computer turns off)
because I cannot restart the computer with the keyboard or the mouse.
Here is the info:
Computer Info:
DELL
Reg Model: D16M
Reg Type: D16M001
V: 100-127/200-240 V
A: 9/4.5 A
Hz: 50-60 Hz
Assembled in Mexico
Raheen Business Park
Limerick Ireland
www.dell.com
Keyboard Info:
DELL
QR Code on back
CN-0N8WF8-71581-41A-04YY-A00
Made in CHina
DP/N 0N8WF8
Mouse Info:
DELL
D PPID: CN-09RRC7-48729-41J-097M
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sun Jun 15 13:53:55 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DpkgLog:
ExtraDebuggingInterest: Yes
GraphicsCard:
NVIDIA Corporation GT218 [GeForce 210] [10de:0a65] (rev a2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:848e]
InstallationDate: Installed on 2014-05-03 (42 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 3847
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic root=UUID=594359bc-91e9-487d-ae65-64a8b6c165c0 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/03/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 088DT1
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/03/2013:svnDellInc.:pnInspiron3847:pvr:rvnDellInc.:rn088DT1:rvrA01:cvnDellInc.:ct3:cvr:
dmi.product.name: Inspiron 3847
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sun Jun 15 13:40:59 2014
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input DELL Dell USB Wired Entry Keyboard KEYBOARD, id 8
input DELL Dell USB Wired Entry Keyboard KEYBOARD, id 9
input Logitech USB Optical Mouse MOUSE, id 10
xserver.errors:
Failed to load module "nvidia" (module does not exist, 0)
Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: nouveau
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