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[Bug 1330255] Re: Unable to Detect USB Mouse and Keyboard

 

I have (preliminarily) resolved the issue using the LTS enablement stack
to upgrade to 3.16.0-33-generic along with the appropriate Xorg packages
using the posted commands here:
https://wiki.ubuntu.com/Kernel/LTSEnablementStack

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https://bugs.launchpad.net/bugs/1330255

Title:
  Unable to Detect USB Mouse and Keyboard

Status in xorg package in Ubuntu:
  New

Bug description:
  When I boot into ubuntu 14.04 LTS, most of the time it does not even
  recognize the USB mouse and keyboard.  It only recognizes them about
  one-third of the time, and it will have a message that pops up that
  says

  Connected: 
  Wired Connection 1

  That's when I know it recognized the mouse and keyboard.  Otherwise I
  don't see any message and nothing works.  I have to do a hard shutdown
  (i.e. hold the power button down until the computer turns off)
  because I cannot restart the computer with the keyboard or the mouse.

  Here is the info:

  Computer Info:
  DELL
  Reg Model: D16M
  Reg Type: D16M001
  V: 100-127/200-240 V
  A: 9/4.5 A
  Hz: 50-60 Hz
  Assembled in Mexico

  Raheen Business Park
  Limerick Ireland
  www.dell.com

  Keyboard Info:
  DELL
  QR Code on back
  CN-0N8WF8-71581-41A-04YY-A00
  Made in CHina
  DP/N 0N8WF8

  Mouse Info:
  DELL
  D PPID: CN-09RRC7-48729-41J-097M

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Sun Jun 15 13:53:55 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DpkgLog:
   
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   NVIDIA Corporation GT218 [GeForce 210] [10de:0a65] (rev a2) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:848e]
  InstallationDate: Installed on 2014-05-03 (42 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Inspiron 3847
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic root=UUID=594359bc-91e9-487d-ae65-64a8b6c165c0 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/03/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 088DT1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/03/2013:svnDellInc.:pnInspiron3847:pvr:rvnDellInc.:rn088DT1:rvrA01:cvnDellInc.:ct3:cvr:
  dmi.product.name: Inspiron 3847
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Sun Jun 15 13:40:59 2014
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        DELL Dell USB Wired Entry Keyboard KEYBOARD, id 8
   input        DELL Dell USB Wired Entry Keyboard KEYBOARD, id 9
   input        Logitech USB Optical Mouse MOUSE, id 10
  xserver.errors:
   Failed to load module "nvidia" (module does not exist, 0)
   Failed to load module "nvidia" (module does not exist, 0)
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2
  xserver.video_driver: nouveau

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