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[Bug 1442962] Re: Dialer app reports "No network" even though cellular is connected

 

Thanks, the reconnect command was just to add some useful information to the log output.
Can you also provide the output of the following command?

dconf read /org/gnome/empathy/use-conn

Also, do you usually disable wifi/data overnight?

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https://bugs.launchpad.net/bugs/1442962

Title:
  Dialer app reports "No network" even though cellular is connected

Status in the base for Ubuntu mobile products:
  New
Status in dialer-app package in Ubuntu:
  New
Status in telepathy-ofono package in Ubuntu:
  New

Bug description:
  current build number: 165
  device name: m75
  channel: ubuntu-touch/vivid-proposed
  last update: 2015-04-08 05:43:13
  version version: 165

  It happens almost daily to me that the dialer app decides that there's
  no network available. Indicator says the correct network is connected,
  and I can even use GSM data, but no telephony apps work.

  When this happens, my `mc-tool dump` looks somewhere along the lines
  of (this is modified from memory, will update when happens again):

       Account: ofono/ofono/account0
  Display Name: Nju
       Enabled: enabled
          Icon: im-ofono
      Connects: automatically
       Service: ofono

  Presences:
     Automatic: available (2) ""
       Current: offline (1) ""
     Requested: available (2) "online"
      Changing: yes

        (string) modem-objpath = /ril_0

  Stopping/starting the dialer doesn't help, only thing that does is
  killing mission-control (or well, restarting lightdm or the phone).

  Please let me know what else to collect when this happens again.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: dialer-app 0.1+15.04.20150330-0ubuntu1
  Uname: Linux 3.10.35+ armv7l
  ApportVersion: 2.17-0ubuntu1
  Architecture: armhf
  Date: Sat Apr 11 22:34:04 2015
  InstallationDate: Installed on 2015-04-08 (3 days ago)
  InstallationMedia: Ubuntu Vivid Vervet (development branch) - armhf (20150408-020203)
  SourcePackage: dialer-app
  SystemImageInfo:
   current build number: 165
   device name: m75
   channel: ubuntu-touch/vivid-proposed
   last update: 2015-04-08 05:43:13
   version version: 165
  UpgradeStatus: No upgrade log present (probably fresh install)

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