← Back to team overview

touch-packages team mailing list archive

[Bug 1442962] [NEW] Dialer app reports "No network" even though cellular is connected

 

Public bug reported:

current build number: 165
device name: m75
channel: ubuntu-touch/vivid-proposed
last update: 2015-04-08 05:43:13
version version: 165

It happens almost daily to me that the dialer app decides that there's
no network available. Indicator says the correct network is connected,
and I can even use GSM data, but no telephony apps work.

When this happens, my `mc-tool dump` looks somewhere along the lines of
(this is modified from memory, will update when happens again):

     Account: ofono/ofono/account0
Display Name: Nju
     Enabled: enabled
        Icon: im-ofono
    Connects: automatically
     Service: ofono

Presences:
   Automatic: available (2) ""
     Current: offline (2) ""
   Requested: available (2) "online"
    Changing: no

      (string) modem-objpath = /ril_0

Stopping/starting the dialer doesn't help, only thing that does is
killing mission-control (or well, restarting lightdm or the phone).

Please let me know what else to collect when this happens again.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: dialer-app 0.1+15.04.20150330-0ubuntu1
Uname: Linux 3.10.35+ armv7l
ApportVersion: 2.17-0ubuntu1
Architecture: armhf
Date: Sat Apr 11 22:34:04 2015
InstallationDate: Installed on 2015-04-08 (3 days ago)
InstallationMedia: Ubuntu Vivid Vervet (development branch) - armhf (20150408-020203)
SourcePackage: dialer-app
SystemImageInfo:
 current build number: 165
 device name: m75
 channel: ubuntu-touch/vivid-proposed
 last update: 2015-04-08 05:43:13
 version version: 165
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: dialer-app (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug armhf vivid

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to dialer-app in Ubuntu.
https://bugs.launchpad.net/bugs/1442962

Title:
  Dialer app reports "No network" even though cellular is connected

Status in dialer-app package in Ubuntu:
  New

Bug description:
  current build number: 165
  device name: m75
  channel: ubuntu-touch/vivid-proposed
  last update: 2015-04-08 05:43:13
  version version: 165

  It happens almost daily to me that the dialer app decides that there's
  no network available. Indicator says the correct network is connected,
  and I can even use GSM data, but no telephony apps work.

  When this happens, my `mc-tool dump` looks somewhere along the lines
  of (this is modified from memory, will update when happens again):

       Account: ofono/ofono/account0
  Display Name: Nju
       Enabled: enabled
          Icon: im-ofono
      Connects: automatically
       Service: ofono

  Presences:
     Automatic: available (2) ""
       Current: offline (2) ""
     Requested: available (2) "online"
      Changing: no

        (string) modem-objpath = /ril_0

  Stopping/starting the dialer doesn't help, only thing that does is
  killing mission-control (or well, restarting lightdm or the phone).

  Please let me know what else to collect when this happens again.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: dialer-app 0.1+15.04.20150330-0ubuntu1
  Uname: Linux 3.10.35+ armv7l
  ApportVersion: 2.17-0ubuntu1
  Architecture: armhf
  Date: Sat Apr 11 22:34:04 2015
  InstallationDate: Installed on 2015-04-08 (3 days ago)
  InstallationMedia: Ubuntu Vivid Vervet (development branch) - armhf (20150408-020203)
  SourcePackage: dialer-app
  SystemImageInfo:
   current build number: 165
   device name: m75
   channel: ubuntu-touch/vivid-proposed
   last update: 2015-04-08 05:43:13
   version version: 165
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/dialer-app/+bug/1442962/+subscriptions


Follow ups

References