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[Bug 1449621] [NEW] Connecting to external display turns off laptop screen

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Public bug reported:

I'm using HP Pavilion m6 laptop with AMD A10. Connecting to external
monitor using normal VGA cable causes laptop monitor to turn off
permanently. disconnecting external display does not do anything.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
Uname: Linux 3.16.0-33-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Apr 28 08:16:50 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DpkgLog:
 
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7660G] [1002:9900] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:18a6]
InstallationDate: Installed on 2015-03-30 (28 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Hewlett-Packard HP Pavilion m6 Notebook PC
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-33-generic root=UUID=0694a3e0-7768-4daa-837f-17aa85fc5462 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/23/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.35
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 18A6
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 74.80
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.35:bd09/23/2013:svnHewlett-Packard:pnHPPavilionm6NotebookPC:pvr0791100000205610000620100:rvnHewlett-Packard:rn18A6:rvr74.80:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion m6 Notebook PC
dmi.product.version: 0791100000205610000620100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1~ubuntu2
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Tue Apr 28 08:02:11 2015
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
xserver.video_driver: radeon

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 trusty ubuntu

-- 
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https://bugs.launchpad.net/bugs/1449621

Title:
  Connecting to external display turns off laptop screen

Status in xorg package in Ubuntu:
  New

Bug description:
  I'm using HP Pavilion m6 laptop with AMD A10. Connecting to external
  monitor using normal VGA cable causes laptop monitor to turn off
  permanently. disconnecting external display does not do anything.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
  Uname: Linux 3.16.0-33-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Apr 28 08:16:50 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DpkgLog:
   
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7660G] [1002:9900] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:18a6]
  InstallationDate: Installed on 2015-03-30 (28 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Hewlett-Packard HP Pavilion m6 Notebook PC
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-33-generic root=UUID=0694a3e0-7768-4daa-837f-17aa85fc5462 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/23/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.35
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 18A6
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 74.80
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.35:bd09/23/2013:svnHewlett-Packard:pnHPPavilionm6NotebookPC:pvr0791100000205610000620100:rvnHewlett-Packard:rn18A6:rvr74.80:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion m6 Notebook PC
  dmi.product.version: 0791100000205610000620100
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1~ubuntu2
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Tue Apr 28 08:02:11 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
  xserver.video_driver: radeon

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