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Message #74266
[Bug 1449987] [NEW] [hostname 9333, Intel Haswell HDMI, Digital Out, HDMI] No sound at all
Public bug reported:
Very often at the system starting-up the audio isn't working (completely mute).
Opening audio settings -> output, there is reported none device.
Only by typing in bash "dpkg-reconfigure oem-audio-hda-daily-
dkms_0.201502151246~ubuntu14.04.1_all.deb" at system's restart the audio
works for only one time, at next system restart there's the same
problem.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-36.48~14.04.1-generic 3.16.7-ckt9
Uname: Linux 3.16.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D3p: lorenzo 2614 F...m pulseaudio
/dev/snd/controlC0: lorenzo 2614 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Apr 29 13:25:01 2015
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-precise-amd64-20130203-1
InstallationDate: Installed on 2014-11-20 (159 days ago)
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
Symptom_Card: Audio interno - HDA Intel HDMI
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D3p: lorenzo 2614 F...m pulseaudio
/dev/snd/controlC0: lorenzo 2614 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [hostname 9333, Intel Haswell HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: Upgraded to trusty on 2015-02-14 (73 days ago)
dmi.bios.date: 09/11/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0D13CR
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: XPS13 9333
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-11-20T15:16:37.735889
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
** Attachment added: "Schermata del 2015-04-29 13:53:30.png"
https://bugs.launchpad.net/bugs/1449987/+attachment/4387480/+files/Schermata%20del%202015-04-29%2013%3A53%3A30.png
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1449987
Title:
[hostname 9333, Intel Haswell HDMI, Digital Out, HDMI] No sound at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
Very often at the system starting-up the audio isn't working (completely mute).
Opening audio settings -> output, there is reported none device.
Only by typing in bash "dpkg-reconfigure oem-audio-hda-daily-
dkms_0.201502151246~ubuntu14.04.1_all.deb" at system's restart the
audio works for only one time, at next system restart there's the same
problem.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-36.48~14.04.1-generic 3.16.7-ckt9
Uname: Linux 3.16.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D3p: lorenzo 2614 F...m pulseaudio
/dev/snd/controlC0: lorenzo 2614 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Apr 29 13:25:01 2015
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-precise-amd64-20130203-1
InstallationDate: Installed on 2014-11-20 (159 days ago)
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
Symptom_Card: Audio interno - HDA Intel HDMI
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D3p: lorenzo 2614 F...m pulseaudio
/dev/snd/controlC0: lorenzo 2614 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [hostname 9333, Intel Haswell HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: Upgraded to trusty on 2015-02-14 (73 days ago)
dmi.bios.date: 09/11/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0D13CR
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: XPS13 9333
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-11-20T15:16:37.735889
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