touch-packages team mailing list archive

[Sebastien Bacher <seb128@xxxxxxxxxx>]

** Changed in: messaging-app
       Status: New => Fix Released

** Changed in: dialer-app (Ubuntu RTM)
       Status: New => Fix Committed

** Changed in: address-book-app
       Status: New => Fix Released

** Changed in: dialer-app
       Status: Fix Committed => Fix Released

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https://bugs.launchpad.net/bugs/1417341

Title:
  [address book app] + [dialer app] + [messaging app] Empty contact list
  should provide way to sync contacts

Status in Address Book App:
  Fix Released
Status in the base for Ubuntu mobile products:
  New
Status in Dialer app for Ubuntu Touch:
  Fix Released
Status in Messaging App:
  Fix Released
Status in Ubuntu UX bugs:
  In Progress
Status in address-book-app package in Ubuntu:
  Fix Released
Status in dialer-app package in Ubuntu:
  Fix Released
Status in messaging-app package in Ubuntu:
  Fix Released
Status in address-book-app package in Ubuntu RTM:
  New
Status in dialer-app package in Ubuntu RTM:
  Fix Committed
Status in messaging-app package in Ubuntu RTM:
  New

Bug description:
  From usability tests:
  Contacts' view on the dialer does not have instruction for empty state, and as a result, testers struggled to know how to import the contacts.

  Some testers went to the dialer, wanting to sync the contacts so that
  they could make a phone call. They clicked on the 'Contacts' icon, but
  there was no empty state instruction, apart from an empty screen with
  '+add a contact'. One of the tesers had to manually put the contacts
  in. It took him three days to finally figure out how to sync the
  contacts.

  As discussed, if the contact list is empty we should display a message
  in the list with a button to setup Google account, similar to how it's
  done in the address book app.

  
  -----------UX comment---------------

  Post RTM - Empty states should provide possibilities for users to
  interact with the app. Users will be educated about the app options
  and redirected to the correct locations if needed.

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