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Message #52016
[Bug 1417341] [NEW] Empty contact list should provide way to sync contacts
Public bug reported:
>From usability tests:
Contacts' view on the dialer does not have instruction for empty state, and as a result, testers struggled to know how to import the contacts.
Some testers went to the dialer, wanting to sync the contacts so that
they could make a phone call. They clicked on the 'Contacts' icon, but
there was no empty state instruction, apart from an empty screen with
'+add a contact'. One of the tesers had to manually put the contacts in.
It took him three days to finally figure out how to sync the contacts.
As discussed, if the contact list is empty we should display a message
in the list with a button to setup Google account, similar to how it's
done in the address book app.
** Affects: address-book-app
Importance: High
Assignee: Renato Araujo Oliveira Filho (renatofilho)
Status: New
** Affects: canonical-devices-system-image
Importance: Undecided
Status: New
** Affects: dialer-app
Importance: Undecided
Status: New
** Affects: messaging-app
Importance: Undecided
Status: New
** Affects: ubuntu-ux
Importance: Undecided
Status: New
** Affects: address-book-app (Ubuntu)
Importance: Undecided
Status: New
** Affects: address-book-app (Ubuntu RTM)
Importance: Undecided
Status: New
** Tags: usability ww07
** Also affects: messaging-app
Importance: Undecided
Status: New
** Also affects: ubuntu-ux
Importance: Undecided
Status: New
** Also affects: address-book-app
Importance: Undecided
Status: New
** Also affects: address-book-app (Ubuntu)
Importance: Undecided
Status: New
** Also affects: address-book-app (Ubuntu RTM)
Importance: Undecided
Status: New
** Also affects: canonical-devices-system-image
Importance: Undecided
Status: New
** Tags added: ww07
** Changed in: address-book-app
Importance: Undecided => High
** Changed in: address-book-app
Assignee: (unassigned) => Renato Araujo Oliveira Filho (renatofilho)
** Tags added: usability
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to address-book-app in
Ubuntu.
https://bugs.launchpad.net/bugs/1417341
Title:
Empty contact list should provide way to sync contacts
Status in Address Book App:
New
Status in the base for Ubuntu mobile products:
New
Status in Dialer app for Ubuntu Touch:
New
Status in Messaging App:
New
Status in Ubuntu UX bugs:
New
Status in address-book-app package in Ubuntu:
New
Status in address-book-app package in Ubuntu RTM:
New
Bug description:
From usability tests:
Contacts' view on the dialer does not have instruction for empty state, and as a result, testers struggled to know how to import the contacts.
Some testers went to the dialer, wanting to sync the contacts so that
they could make a phone call. They clicked on the 'Contacts' icon, but
there was no empty state instruction, apart from an empty screen with
'+add a contact'. One of the tesers had to manually put the contacts
in. It took him three days to finally figure out how to sync the
contacts.
As discussed, if the contact list is empty we should display a message
in the list with a button to setup Google account, similar to how it's
done in the address book app.
To manage notifications about this bug go to:
https://bugs.launchpad.net/address-book-app/+bug/1417341/+subscriptions
Follow ups
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[Bug 1417341] Re: [address book app] + [dialer app] + [messaging app] Empty contact list should provide way to sync contacts
From: Pat McGowan, 2015-10-16
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[Bug 1417341] Re: [address book app] + [dialer app] + [messaging app] Empty contact list should provide way to sync contacts
From: Olga Kemmet, 2015-08-03
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[Bug 1417341] Re: [address book app] + [dialer app] + [messaging app] Empty contact list should provide way to sync contacts
From: Sebastien Bacher, 2015-04-29
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[Bug 1417341] Re: [address book app] + [dialer app] + [messaging app] Empty contact list should provide way to sync contacts
From: Olga Kemmet, 2015-04-10
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[Bug 1417341] Re: [address book app] + [dialer app] + [messaging app] Empty contact list should provide way to sync contacts
From: Olga Kemmet, 2015-03-17
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[Bug 1417341] Re: [address book app] + [dialer app] + [messaging app] Empty contact list should provide way to sync contacts
From: Launchpad Bug Tracker, 2015-02-12
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[Bug 1417341] Re: [address book app] + [dialer app] + [messaging app] Empty contact list should provide way to sync contacts
From: Renato Araujo Oliveira Filho, 2015-02-12
-
[Bug 1417341] Re: [address book app] + [dialer app] + [messaging app] Empty contact list should provide way to sync contacts
From: Launchpad Bug Tracker, 2015-02-12
-
[Bug 1417341] Re: [address book app] + [dialer app] + [messaging app] Empty contact list should provide way to sync contacts
From: Launchpad Bug Tracker, 2015-02-12
-
[Bug 1417341] Re: [address book app] + [dialer app] + [messaging app] Empty contact list should provide way to sync contacts
From: Launchpad Bug Tracker, 2015-02-12
-
[Bug 1417341] Re: [address book app] + [dialer app] + [messaging app] Empty contact list should provide way to sync contacts
From: Launchpad Bug Tracker, 2015-02-12
-
[Bug 1417341] Re: [address book app] + [dialer app] + [messaging app] Empty contact list should provide way to sync contacts
From: Bill Filler, 2015-02-12
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[Bug 1417341] Re: [address book app] + [dialer app] + [messaging app] Empty contact list should provide way to sync contacts
From: Renato Araujo Oliveira Filho, 2015-02-06
-
[Bug 1417341] Re: [address book app] + [dialer app] + [messaging app] Empty contact list should provide way to sync contacts
From: Olga Kemmet, 2015-02-03
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[Bug 1417341] Re: Empty contact list should provide way to sync contacts
From: Renato Araujo Oliveira Filho, 2015-02-03
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[Bug 1417341] [NEW] Empty contact list should provide way to sync contacts
From: Bill Filler, 2015-02-03
References