touch-packages team mailing list archive

[Pascal De Vuyst <pascal.devuyst@xxxxxxxxx>]

Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. Ubuntu 10.04 is no longer
supported, it would help us a lot if you could test it on a currently
supported Ubuntu version: Ubuntu 14.04 LTS or higher. When you test it
and it is still an issue, kindly upload the updated logs by running
apport-collect -p cups 1041573

** Changed in: cups (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1041573

Title:
  Prints single sided when duplex selected on Brother HL-5250DN printer

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Prints single sided when duplex selected on Brother HL-5250DN printer.
  Connection is by USB. Used to work (i.e. printed double sided) till
  approx 1 month ago. Using Lucid Desktop 32bit (same happens on Lucid
  Desktop 64bit) fully up to date. I have attached a sample spool file
  from /var/spool/cups and cups error log.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: cups 1.4.3-1ubuntu1.6
  ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-22-generic i686
  Architecture: i386
  Date: Sat Aug 25 16:17:30 2012
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
  MachineType: Dell Inc. Dell DM061
  Papersize: a4
  PpdFiles:
   Deskjet-F2400-series: HP Deskjet f2400 Series hpijs, 3.10.2
   HL-5250DN-series: Brother HL-5250DN BR-Script3
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=3d214358-ad17-41e4-a4aa-1342f218becf ro splash quiet quiet splash vt.handoff=7
  ProcEnviron:
   LANG=en_GB.utf8
   SHELL=/bin/bash
  SourcePackage: cups
  dmi.bios.date: 03/30/2007
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.3.2
  dmi.board.name: 0WG864
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr2.3.2:bd03/30/2007:svnDellInc.:pnDellDM061:pvr:rvnDellInc.:rn0WG864:rvr:cvnDellInc.:ct6:cvr:
  dmi.product.name: Dell DM061
  dmi.sys.vendor: Dell Inc.

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