touch-packages team mailing list archive

[Bill Filler <1442962@xxxxxxxxxxxxxxxxxx>]

** Changed in: canonical-devices-system-image
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1442962

Title:
  Dialer app reports "No network" even though cellular is connected

Status in the base for Ubuntu mobile products:
  Confirmed
Status in dialer-app package in Ubuntu:
  New
Status in telepathy-ofono package in Ubuntu:
  New

Bug description:
  current build number: 165
  device name: m75
  channel: ubuntu-touch/vivid-proposed
  last update: 2015-04-08 05:43:13
  version version: 165

  It happens almost daily to me that the dialer app decides that there's
  no network available. Indicator says the correct network is connected,
  and I can even use GSM data, but no telephony apps work.

  When this happens, my `mc-tool dump` looks somewhere along the lines
  of (this is modified from memory, will update when happens again):

       Account: ofono/ofono/account0
  Display Name: Nju
       Enabled: enabled
          Icon: im-ofono
      Connects: automatically
       Service: ofono

  Presences:
     Automatic: available (2) ""
       Current: offline (1) ""
     Requested: available (2) "online"
      Changing: yes

        (string) modem-objpath = /ril_0

  Stopping/starting the dialer doesn't help, only thing that does is
  killing mission-control (or well, restarting lightdm or the phone).

  Please let me know what else to collect when this happens again.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: dialer-app 0.1+15.04.20150330-0ubuntu1
  Uname: Linux 3.10.35+ armv7l
  ApportVersion: 2.17-0ubuntu1
  Architecture: armhf
  Date: Sat Apr 11 22:34:04 2015
  InstallationDate: Installed on 2015-04-08 (3 days ago)
  InstallationMedia: Ubuntu Vivid Vervet (development branch) - armhf (20150408-020203)
  SourcePackage: dialer-app
  SystemImageInfo:
   current build number: 165
   device name: m75
   channel: ubuntu-touch/vivid-proposed
   last update: 2015-04-08 05:43:13
   version version: 165
  UpgradeStatus: No upgrade log present (probably fresh install)

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