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Message #78805
[Bug 1442962] Re: Dialer app reports "No network" even though cellular is connected
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: dialer-app (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1442962
Title:
Dialer app reports "No network" even though cellular is connected
Status in the base for Ubuntu mobile products:
Confirmed
Status in dialer-app package in Ubuntu:
Confirmed
Status in telepathy-ofono package in Ubuntu:
Confirmed
Bug description:
current build number: 165
device name: m75
channel: ubuntu-touch/vivid-proposed
last update: 2015-04-08 05:43:13
version version: 165
It happens almost daily to me that the dialer app decides that there's
no network available. Indicator says the correct network is connected,
and I can even use GSM data, but no telephony apps work.
When this happens, my `mc-tool dump` looks somewhere along the lines
of (this is modified from memory, will update when happens again):
Account: ofono/ofono/account0
Display Name: Nju
Enabled: enabled
Icon: im-ofono
Connects: automatically
Service: ofono
Presences:
Automatic: available (2) ""
Current: offline (1) ""
Requested: available (2) "online"
Changing: yes
(string) modem-objpath = /ril_0
Stopping/starting the dialer doesn't help, only thing that does is
killing mission-control (or well, restarting lightdm or the phone).
Please let me know what else to collect when this happens again.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: dialer-app 0.1+15.04.20150330-0ubuntu1
Uname: Linux 3.10.35+ armv7l
ApportVersion: 2.17-0ubuntu1
Architecture: armhf
Date: Sat Apr 11 22:34:04 2015
InstallationDate: Installed on 2015-04-08 (3 days ago)
InstallationMedia: Ubuntu Vivid Vervet (development branch) - armhf (20150408-020203)
SourcePackage: dialer-app
SystemImageInfo:
current build number: 165
device name: m75
channel: ubuntu-touch/vivid-proposed
last update: 2015-04-08 05:43:13
version version: 165
UpgradeStatus: No upgrade log present (probably fresh install)
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References