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[Bug 1461850] [NEW] Unable to Log In to Gnome 3.16 Desktop

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: Andrei Poenaru <a_poenaru@xxxxxxxxxxx>
Date: Thu, 04 Jun 2015 09:23:44 -0000
Reply-to: Bug 1461850 <1461850@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

I installed Gnome 3.16 from the gnome-staging PPA on my Ubuntu 15.04
(previously updated from 14.04), but I am unable to log into the Gnome
desktop, both on a cold boot or after logging out from Unity.

What I expect to happen:
Selecting gdm as the default dekstop manager takes me to the Gnome greeter when starting my machine.
If lightdm is selected, I am able to log into Gnome by choosing the appropriate session at the Unity greeter.

What actually happened:
With gdm selected, the system boots to a black screen with only the mouse cursor showing. It is not frozen (I can move the mouse and switch to TTY), but no other GUI element loads.
With lightdm selected, I am able to log into Unity, but if I choose Gnome I get a black screen for a couple of seconds after typing my password, then I'm back at the login screen.

I have tried the following suggestions I found online, but to no avail:
  - remove nvidia-* packages
  - remove the .Xauthority file
  - manually restart gdm/lightdm
  - manually stop gdm then run startx
  - do a dist-upgrade

 The only potentially useful log info I can find is in /var/log/gdm/(null)-greeter.log:
(WW) xf86CloseConsole: KDSETMODE failed: Input/output error
(WW) xf86CloseConsole: VT_GETMODE failed: Input/output error
(EE) 
Fatal server error:
(EE) xf86CloseConsole: VT_ACTIVATE failed: Input/output error
(EE) 
(EE) 
Please consult the The X.Org Foundation support 
         at http://wiki.x.org
 for help. 
(EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information.
(EE) 
(EE) 
(EE) Backtrace:
(EE) 0: /usr/bin/X (xorg_backtrace+0x56) [0x7f13a8d92556]
(EE) 1: /usr/bin/X (0x7f13a8bdf000+0x1b7749) [0x7f13a8d96749]
(EE) 2: /lib/x86_64-linux-gnu/libc.so.6 (0x7f13a68a5000+0x352f0) [0x7f13a68da2f0]
(EE) 3: ?? [0x7f13ab7f08c0]
(EE) 
(EE) Segmentation fault at address 0x7f13ab7f08c0
(EE) 
FatalError re-entered, aborting
(EE) Caught signal 11 (Segmentation fault). Server aborting

There is no error message in /var/log/Xorg.0.log.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
Uname: Linux 3.19.0-18-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module  346.59  Tue Mar 31 14:10:31 PDT 2015
 GCC version:  gcc version 4.9.2 (Ubuntu 4.9.2-10ubuntu13)
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
CurrentDesktop: KDE
Date: Thu Jun  4 12:10:36 2015
DistUpgraded: 2015-06-01 01:05:16,590 DEBUG enabling apt cron job
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-precise-amd64-20130203-1
DistroCodename: vivid
DistroVariant: kubuntu
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0616]
InstallationDate: Installed on 2014-03-16 (444 days ago)
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
MachineType: Dell Inc. Vostro 5470
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic root=UUID=fababcc7-f83d-4082-9cc1-89aea60c2768 ro quiet splash
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to vivid on 2015-05-31 (3 days ago)
dmi.bios.date: 12/06/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0G5M5F
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd12/06/2013:svnDellInc.:pnVostro5470:pvr:rvnDellInc.:rn0G5M5F:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Vostro 5470
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Tue Jun  2 17:59:42 2015
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
 intel(G1): [drm] failed to set drm interface version: Permission denied [13].
 intel(G1): Failed to claim DRM device.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                                5238 
 vendor                                     CMN
xserver.version: 2:1.17.1-0ubuntu3

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug gdm gnome3 vivid

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1461850

Title:
  Unable to Log In to Gnome 3.16 Desktop

Status in xorg package in Ubuntu:
  New

Bug description:
  I installed Gnome 3.16 from the gnome-staging PPA on my Ubuntu 15.04
  (previously updated from 14.04), but I am unable to log into the Gnome
  desktop, both on a cold boot or after logging out from Unity.

  What I expect to happen:
  Selecting gdm as the default dekstop manager takes me to the Gnome greeter when starting my machine.
  If lightdm is selected, I am able to log into Gnome by choosing the appropriate session at the Unity greeter.

  What actually happened:
  With gdm selected, the system boots to a black screen with only the mouse cursor showing. It is not frozen (I can move the mouse and switch to TTY), but no other GUI element loads.
  With lightdm selected, I am able to log into Unity, but if I choose Gnome I get a black screen for a couple of seconds after typing my password, then I'm back at the login screen.

  I have tried the following suggestions I found online, but to no avail:
    - remove nvidia-* packages
    - remove the .Xauthority file
    - manually restart gdm/lightdm
    - manually stop gdm then run startx
    - do a dist-upgrade

   The only potentially useful log info I can find is in /var/log/gdm/(null)-greeter.log:
  (WW) xf86CloseConsole: KDSETMODE failed: Input/output error
  (WW) xf86CloseConsole: VT_GETMODE failed: Input/output error
  (EE) 
  Fatal server error:
  (EE) xf86CloseConsole: VT_ACTIVATE failed: Input/output error
  (EE) 
  (EE) 
  Please consult the The X.Org Foundation support 
           at http://wiki.x.org
   for help. 
  (EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information.
  (EE) 
  (EE) 
  (EE) Backtrace:
  (EE) 0: /usr/bin/X (xorg_backtrace+0x56) [0x7f13a8d92556]
  (EE) 1: /usr/bin/X (0x7f13a8bdf000+0x1b7749) [0x7f13a8d96749]
  (EE) 2: /lib/x86_64-linux-gnu/libc.so.6 (0x7f13a68a5000+0x352f0) [0x7f13a68da2f0]
  (EE) 3: ?? [0x7f13ab7f08c0]
  (EE) 
  (EE) Segmentation fault at address 0x7f13ab7f08c0
  (EE) 
  FatalError re-entered, aborting
  (EE) Caught signal 11 (Segmentation fault). Server aborting

  There is no error message in /var/log/Xorg.0.log.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
  Uname: Linux 3.19.0-18-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  346.59  Tue Mar 31 14:10:31 PDT 2015
   GCC version:  gcc version 4.9.2 (Ubuntu 4.9.2-10ubuntu13)
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Thu Jun  4 12:10:36 2015
  DistUpgraded: 2015-06-01 01:05:16,590 DEBUG enabling apt cron job
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-precise-amd64-20130203-1
  DistroCodename: vivid
  DistroVariant: kubuntu
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0616]
  InstallationDate: Installed on 2014-03-16 (444 days ago)
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
  MachineType: Dell Inc. Vostro 5470
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic root=UUID=fababcc7-f83d-4082-9cc1-89aea60c2768 ro quiet splash
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to vivid on 2015-05-31 (3 days ago)
  dmi.bios.date: 12/06/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 0G5M5F
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd12/06/2013:svnDellInc.:pnVostro5470:pvr:rvnDellInc.:rn0G5M5F:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Vostro 5470
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Tue Jun  2 17:59:42 2015
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   intel(G1): [drm] failed to set drm interface version: Permission denied [13].
   intel(G1): Failed to claim DRM device.
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                5238 
   vendor                                     CMN
  xserver.version: 2:1.17.1-0ubuntu3

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Follow ups

[Bug 1461850] Re: Unable to Log In to Gnome 3.16 Desktop
From: Christopher M. Penalver, 2015-06-05
[Bug 1461850] Re: Unable to Log In to Gnome 3.16 Desktop
From: Launchpad Bug Tracker, 2015-06-04
[Bug 1461850] [NEW] Unable to Log In to Gnome 3.16 Desktop
From: Andrei Poenaru, 2015-06-04
References

[Bug 1461850] [NEW] Unable to Log In to Gnome 3.16 Desktop
From: Andrei Poenaru, 2015-06-04