touch-packages team mailing list archive

[Vincent LESCAUT <vincent.lescaut@xxxxxxx>]

Public bug reported:

I am running Ubuntu 14.04 on Asus N750JV (Core I7).
Randomly, after ubuntu boots, I am losing the mouse. Sometimes I need to reboot once, sometmes 10 times before it comes back. I am also losing DCard port.
In the details:
- at bios, the mouse is enabled (the camera light is on)
- during boot, it is on
- just when the login interface is displayed, the mouse is diabled (the light is off)

I join the dmesg logs | grep usb, so you start investigate; it seems the
mouse is disable because the device is not reponding to usb set_address
command.

** Affects: libusb (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: 14.04 asus mouse n750 usb

** Attachment added: "dmesg_USB_error.log"
   https://bugs.launchpad.net/bugs/1462739/+attachment/4411053/+files/dmesg_USB_error.log

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https://bugs.launchpad.net/bugs/1462739

Title:
  USB devices disconnected when logon is displayed

Status in libusb package in Ubuntu:
  New

Bug description:
  I am running Ubuntu 14.04 on Asus N750JV (Core I7).
  Randomly, after ubuntu boots, I am losing the mouse. Sometimes I need to reboot once, sometmes 10 times before it comes back. I am also losing DCard port.
  In the details:
  - at bios, the mouse is enabled (the camera light is on)
  - during boot, it is on
  - just when the login interface is displayed, the mouse is diabled (the light is off)

  I join the dmesg logs | grep usb, so you start investigate; it seems
  the mouse is disable because the device is not reponding to usb
  set_address command.

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