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Message #83797
[Bug 1464199] [NEW] [M14xR2, Intel PantherPoint HDMI, Digital Out, HDMI] No sound at all
Public bug reported:
No sound at all.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-54.91-generic 3.13.11-ckt20
Uname: Linux 3.13.0-54-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: saff 2877 F.... pulseaudio
/dev/snd/controlC0: saff 2877 F.... pulseaudio
saff 3554 F.... alsamixer
/dev/snd/pcmC0D1c: saff 2877 F...m pulseaudio
CurrentDesktop: Unity
Date: Thu Jun 11 12:59:05 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-10-18 (235 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [M14xR2, Intel PantherPoint HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/29/2012
dmi.bios.vendor: Alienware
dmi.bios.version: A10
dmi.board.name: M14xR2
dmi.board.vendor: Alienware
dmi.board.version: A10
dmi.chassis.type: 8
dmi.chassis.vendor: Alienware
dmi.chassis.version: A10
dmi.modalias: dmi:bvnAlienware:bvrA10:bd06/29/2012:svnAlienware:pnM14xR2:pvrA10:rvnAlienware:rnM14xR2:rvrA10:cvnAlienware:ct8:cvrA10:
dmi.product.name: M14xR2
dmi.product.version: A10
dmi.sys.vendor: Alienware
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-06-11T12:29:32.767791
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
--
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Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1464199
Title:
[M14xR2, Intel PantherPoint HDMI, Digital Out, HDMI] No sound at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
No sound at all.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-54.91-generic 3.13.11-ckt20
Uname: Linux 3.13.0-54-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: saff 2877 F.... pulseaudio
/dev/snd/controlC0: saff 2877 F.... pulseaudio
saff 3554 F.... alsamixer
/dev/snd/pcmC0D1c: saff 2877 F...m pulseaudio
CurrentDesktop: Unity
Date: Thu Jun 11 12:59:05 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-10-18 (235 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [M14xR2, Intel PantherPoint HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/29/2012
dmi.bios.vendor: Alienware
dmi.bios.version: A10
dmi.board.name: M14xR2
dmi.board.vendor: Alienware
dmi.board.version: A10
dmi.chassis.type: 8
dmi.chassis.vendor: Alienware
dmi.chassis.version: A10
dmi.modalias: dmi:bvnAlienware:bvrA10:bd06/29/2012:svnAlienware:pnM14xR2:pvrA10:rvnAlienware:rnM14xR2:rvrA10:cvnAlienware:ct8:cvrA10:
dmi.product.name: M14xR2
dmi.product.version: A10
dmi.sys.vendor: Alienware
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-06-11T12:29:32.767791
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