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[Bug 1464199] [NEW] [M14xR2, Intel PantherPoint HDMI, Digital Out, HDMI] No sound at all

 

Public bug reported:

No sound at all.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-54.91-generic 3.13.11-ckt20
Uname: Linux 3.13.0-54-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  saff       2877 F.... pulseaudio
 /dev/snd/controlC0:  saff       2877 F.... pulseaudio
                      saff       3554 F.... alsamixer
 /dev/snd/pcmC0D1c:   saff       2877 F...m pulseaudio
CurrentDesktop: Unity
Date: Thu Jun 11 12:59:05 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-10-18 (235 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [M14xR2, Intel PantherPoint HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/29/2012
dmi.bios.vendor: Alienware
dmi.bios.version: A10
dmi.board.name: M14xR2
dmi.board.vendor: Alienware
dmi.board.version: A10
dmi.chassis.type: 8
dmi.chassis.vendor: Alienware
dmi.chassis.version: A10
dmi.modalias: dmi:bvnAlienware:bvrA10:bd06/29/2012:svnAlienware:pnM14xR2:pvrA10:rvnAlienware:rnM14xR2:rvrA10:cvnAlienware:ct8:cvrA10:
dmi.product.name: M14xR2
dmi.product.version: A10
dmi.sys.vendor: Alienware
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-06-11T12:29:32.767791

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1464199

Title:
  [M14xR2, Intel PantherPoint HDMI, Digital Out, HDMI] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  No sound at all.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-54.91-generic 3.13.11-ckt20
  Uname: Linux 3.13.0-54-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  saff       2877 F.... pulseaudio
   /dev/snd/controlC0:  saff       2877 F.... pulseaudio
                        saff       3554 F.... alsamixer
   /dev/snd/pcmC0D1c:   saff       2877 F...m pulseaudio
  CurrentDesktop: Unity
  Date: Thu Jun 11 12:59:05 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-10-18 (235 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [M14xR2, Intel PantherPoint HDMI, Digital Out, HDMI] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/29/2012
  dmi.bios.vendor: Alienware
  dmi.bios.version: A10
  dmi.board.name: M14xR2
  dmi.board.vendor: Alienware
  dmi.board.version: A10
  dmi.chassis.type: 8
  dmi.chassis.vendor: Alienware
  dmi.chassis.version: A10
  dmi.modalias: dmi:bvnAlienware:bvrA10:bd06/29/2012:svnAlienware:pnM14xR2:pvrA10:rvnAlienware:rnM14xR2:rvrA10:cvnAlienware:ct8:cvrA10:
  dmi.product.name: M14xR2
  dmi.product.version: A10
  dmi.sys.vendor: Alienware
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-06-11T12:29:32.767791

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