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[Bug 1471338] Re: sometimes phone never wakes up or rings on incoming call

 

I got the bq Aquaris E5 HD (one SIM card in slot 1) and the MEIZU MX4
recently. Both are up to date as of right now with one update to the
system software for both smartphones already. Both smartphones may or
may not wake up and ring, leaving me with no choice to answer the
incoming call.

bq Aquaris E5 HD:
Ubuntu 15.04 (r3) / OS Build 3 / Image 20150611.3 / Ubuntu 15.04-armhf (20150611-173952)

MEIZU MX4:
Ubuntu 15.04 (r2) / OS-Build 2 / Image 20150611.3 / Ubuntu 15.04-armhf (20150611-173952)

When the provider notifies me by SMS about the missed call later on, the
phones notified me of the incoming SMS from the provider, but reacting
to late SMS provider notifications, or voicemail messages of which I get
notified by SMS as well probably was not what you intended as the
regular way to "answer" incoming calls. For the time being I guess I
will need to resort back to my aging but still mostly functional Nokia
N900. Not a good start. Nokias start with Maemo was not perfect either
(no MMS - among other issues), but it did at least function as a
telephone and continues to do so reliably...

It somehow reminds me of the neo Freerunner which never really worked as
a phone due to severe issues with the audio components and software
used, but at least that part actually works for both models I received,
so there is hope. ;-)

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to telephony-service in
Ubuntu.
https://bugs.launchpad.net/bugs/1471338

Title:
  sometimes phone never wakes up or rings on incoming call

Status in ofono package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Confirmed

Bug description:
  testing on krilin build 56 vivid+overlay latest
  dual sims installed

  The problem is sometimes during an incoming call the phone never wakes
  up or rings at all (and no snap decision). From the remote end the
  call just continues to ring and eventually goes to voicemail. When
  this occurs the signal strength appears to have at least 3 bars.

  It seems ofono is not notifying the upper layers that a call is incoming. This can be verifed by running the following command:
  dbus-monitor --system | grep CallAdded

  This never gets fired during error condition when the incoming call is
  ringing from remote end.

  Attached is the ofono log when I got it to happen once (not sure where
  in the log corresponds to the failure)

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References