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[Bug 1471338] [NEW] sometimes phone never wakes up or rings on incoming call

 

Public bug reported:

testing on krilin build 56 vivid+overlay latest
dual sims installed

The problem is sometimes during an incoming call the phone never wakes
up or rings at all (and no snap decision). From the remote end the call
just continues to ring and eventually goes to voicemail. When this
occurs the signal strength appears to have at least 3 bars.

It seems ofono is not notifying the upper layers that a call is incoming. This can be verifed by running the following command:
dbus-monitor --system | grep CallAdded

This never gets fired during error condition when the incoming call is
ringing from remote end.

Attached is the ofono log when I got it to happen once (not sure where
in the log corresponds to the failure)

** Affects: ofono (Ubuntu)
     Importance: High
         Status: New

** Affects: telephony-service (Ubuntu)
     Importance: High
     Assignee: Gustavo Pichorim Boiko (boiko)
         Status: New

** Also affects: ofono (Ubuntu)
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1471338

Title:
  sometimes phone never wakes up or rings on incoming call

Status in ofono package in Ubuntu:
  New
Status in telephony-service package in Ubuntu:
  New

Bug description:
  testing on krilin build 56 vivid+overlay latest
  dual sims installed

  The problem is sometimes during an incoming call the phone never wakes
  up or rings at all (and no snap decision). From the remote end the
  call just continues to ring and eventually goes to voicemail. When
  this occurs the signal strength appears to have at least 3 bars.

  It seems ofono is not notifying the upper layers that a call is incoming. This can be verifed by running the following command:
  dbus-monitor --system | grep CallAdded

  This never gets fired during error condition when the incoming call is
  ringing from remote end.

  Attached is the ofono log when I got it to happen once (not sure where
  in the log corresponds to the failure)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1471338/+subscriptions


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