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[Launchpad Bug Tracker <1420758@xxxxxxxxxxxxxxxxxx>]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: indicator-messages (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1420758

Title:
  [Indicators] The indicator envelop icon should not change colour to
  green and only be present when there are new notifications.

Status in Ubuntu UX bugs:
  Fix Committed
Status in indicator-messages package in Ubuntu:
  Confirmed

Bug description:
  Actual behaviour:

  - Green envelope is displayed when there are incoming notifications.
  - Envelope icon turns white when user sees the notification centre.
  - Envelope icon turns grey when there are no notifications.

  The presence of a grey envelope notification icon (when there are no
  notifications) can mislead users into thinking they have an
  outstanding notification. The presence of this icon (with the
  exception of informational icons) suggest that something is active/on
  or requires attention (eg. unread messages or missed calls). Users
  only expect to see the icon when there are incoming notifications.

  Expected behaviour:

  - Monochrome envelope icon.
  - The white envelope icon only appears on the status bar when new notifications arrive.
  - If user sees the notification centre (or acts on the notification when it arrives), the envelope icon should disappear.

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