touch-packages team mailing list archive

[Dirk Ritter <dirk@xxxxxxxxxxx>]

One call missed today because the phone did not ring, one call received
and answered, followed shortly thereafter by five missed calls in a row
where the phone definitely did not ring. Frequent retries due to an
urgent issue, using the bq Aquaris E5 HD, BTW. So - yes - it happens way
too frequently. :-(

If the phone goes to suspend after hitting the power button shortly then
I would answer the question for the suspended state with a clear "yes".
At least it has become a routine habit to make the phone go to sleep as
soon as I'm done with it.

Interesting enough, the phone itself tells me about all the missed calls
by means of the notifications feature and the blinking green light that
indicates pending messages works as well. That may or may not make the
phone wake up, but I still missed all those calls.

The issue is severe, however. That definitely is not a smartphone you
could actually use as a phone right now. It is very annoying and even
considered rude when you don't answer most of the calls you receive, so
I will really need to fall back to the aging Nokia N900 just for the
phone part and that also means much less testing. Really bad News - for
short. :-(

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to telephony-service in
Ubuntu.
https://bugs.launchpad.net/bugs/1471338

Title:
  sometimes phone never wakes up or rings on incoming call

Status in Canonical System Image:
  New
Status in ofono package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Confirmed

Bug description:
  testing on krilin build 56 vivid+overlay latest
  dual sims installed

  The problem is sometimes during an incoming call the phone never wakes
  up or rings at all (and no snap decision). From the remote end the
  call just continues to ring and eventually goes to voicemail. When
  this occurs the signal strength appears to have at least 3 bars.

  It seems ofono is not notifying the upper layers that a call is incoming. This can be verifed by running the following command:
  dbus-monitor --system | grep CallAdded

  This never gets fired during error condition when the incoming call is
  ringing from remote end.

  Attached is the ofono log when I got it to happen once (not sure where
  in the log corresponds to the failure)

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