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[Bug 1471338] Re: sometimes phone never wakes up or rings on incoming call

 

@jibel, thanks for the log. I have performed some analysis of the radio
part, which shows traces for one incoming call. Things seem normal
there:

1. rild sends UNSOL_INCOMING_CALL_INDICATION
2. ofono replies with RIL_REQUEST_SET_CALL_INDICATION
3. rild sends UNSOL_CALL_PROGRESS_INFO
4. ofono sends GET_CURRENT_CALLS
5. rild replies with a list of calls that includes an incoming call

At that point ofono knows that there is a call and it should signal it
appropriately. As a "missed call" indication is finally shown it looks
like that is done. Also, as being suspended or not is irrelevant, powerd
does not seem to be involved in this bug.

Finally, dbus.log shows a new call from the same number. If all traces
were cleaned up before reproducing, this shows that the bug is not in
ofono, but somewhere upper in the stack.

** Also affects: unity8 (Ubuntu)
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1471338

Title:
  sometimes phone never wakes up or rings on incoming call

Status in Canonical System Image:
  Confirmed
Status in ofono package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  New

Bug description:
  testing on krilin build 56 vivid+overlay latest
  dual sims installed

  The problem is sometimes during an incoming call the phone never wakes
  up or rings at all (and no snap decision). From the remote end the
  call just continues to ring and eventually goes to voicemail. When
  this occurs the signal strength appears to have at least 3 bars.

  It seems ofono is not notifying the upper layers that a call is incoming. This can be verifed by running the following command:
  dbus-monitor --system | grep CallAdded

  This never gets fired during error condition when the incoming call is
  ringing from remote end.

  Attached is the ofono log when I got it to happen once (not sure where
  in the log corresponds to the failure)

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References