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Message #93982
[Bug 1417341] Re: [address book app] + [dialer app] + [messaging app] Empty contact list should provide way to sync contacts
Fix released - Tested on arale 15.04 (r75)
** Changed in: ubuntu-ux
Status: In Progress => Fix Released
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https://bugs.launchpad.net/bugs/1417341
Title:
[address book app] + [dialer app] + [messaging app] Empty contact list
should provide way to sync contacts
Status in address-book-app:
Fix Released
Status in Canonical System Image:
New
Status in dialer-app:
Fix Released
Status in messaging-app:
Fix Released
Status in Ubuntu UX:
Fix Released
Status in address-book-app package in Ubuntu:
Fix Released
Status in dialer-app package in Ubuntu:
Fix Released
Status in messaging-app package in Ubuntu:
Fix Released
Status in address-book-app package in Ubuntu RTM:
New
Status in dialer-app package in Ubuntu RTM:
Fix Committed
Status in messaging-app package in Ubuntu RTM:
New
Bug description:
From usability tests:
Contacts' view on the dialer does not have instruction for empty state, and as a result, testers struggled to know how to import the contacts.
Some testers went to the dialer, wanting to sync the contacts so that
they could make a phone call. They clicked on the 'Contacts' icon, but
there was no empty state instruction, apart from an empty screen with
'+add a contact'. One of the tesers had to manually put the contacts
in. It took him three days to finally figure out how to sync the
contacts.
As discussed, if the contact list is empty we should display a message
in the list with a button to setup Google account, similar to how it's
done in the address book app.
-----------UX comment---------------
Post RTM - Empty states should provide possibilities for users to
interact with the app. Users will be educated about the app options
and redirected to the correct locations if needed.
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https://bugs.launchpad.net/address-book-app/+bug/1417341/+subscriptions
References