touch-packages team mailing list archive

[Olga Kemmet <1456644@xxxxxxxxxxxxxxxxxx>]

Marking as Fix Committed as a solution is provided.

** Description changed:

  If a message is not sent successfully, testers expected the phone to
  provide a resent option or to automatically resend the message when the
  signal is back     "Testers received a 'no network' pop up, and the full
  text message stayed in the compose bar. As a result, they had to
  constantly check if the network is back, and then resend the message
  again.
  
  Phone is often used on the move, and network issue can be a common issue
  when on the train or around places where full of high buildings. It is
  important to design for these restrictions. "
  
  The swipe to reveal a resent option for a text message was not
  discovered
+ 
+ 
+ ------------- UX comment ------------
+ 
+ We already provide an option to resend from the in message view if a message fails to send. The message changes to red and previously there was a "Failed!" text below the resent icon.
+ Since that was not very well understood, the text should be changed to "Resend" below the resend icon. 
+ Please amend this and for visuals see this spec:
+ https://docs.google.com/presentation/d/1XMHRg7T3KxMizExeRTmXJGar0WOUyBQ4A8lEMnQvcqA/edit#slide=id.g18adf9eae_5116

** Changed in: ubuntu-ux
       Status: Triaged => Fix Committed

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Touch seeded packages, which is subscribed to messaging-app in Ubuntu.
https://bugs.launchpad.net/bugs/1456644

Title:
  [messaging] Resend issues

Status in Ubuntu UX:
  Fix Committed
Status in messaging-app package in Ubuntu:
  New

Bug description:
  If a message is not sent successfully, testers expected the phone to
  provide a resent option or to automatically resend the message when
  the signal is back     "Testers received a 'no network' pop up, and
  the full text message stayed in the compose bar. As a result, they had
  to constantly check if the network is back, and then resend the
  message again.

  Phone is often used on the move, and network issue can be a common
  issue when on the train or around places where full of high buildings.
  It is important to design for these restrictions. "

  The swipe to reveal a resent option for a text message was not
  discovered

  
  ------------- UX comment ------------

  We already provide an option to resend from the in message view if a message fails to send. The message changes to red and previously there was a "Failed!" text below the resent icon.
  Since that was not very well understood, the text should be changed to "Resend" below the resend icon. 
  Please amend this and for visuals see this spec:
  https://docs.google.com/presentation/d/1XMHRg7T3KxMizExeRTmXJGar0WOUyBQ4A8lEMnQvcqA/edit#slide=id.g18adf9eae_5116

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