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[Bug 1369100] [NEW] Update Xubuntu infrastructure to be able to gather statistics about IRC support

 

Public bug reported:

Currently, we point users to the support channel three different ways:
- Installer slideshow
- Documentation startpage
- Help & Support -page on the website
- Some forum signatures

These all use "xubuntu..." (where . is a random number) as the default
nick. The infrastructure configuration should be updated to use
"xubuntu..i", "xubuntu..w", "xubuntu..w", "xubuntu..f" (or similar)
respectively default nicks to distinguish the source of the user.

The source statistics that we would be able to generate from this
information (for example with a simple IRC bot) would give us more
information about our users and the ways they seek for support.

** Affects: xubuntu-website
     Importance: Undecided
     Assignee: Pasi Lallinaho (knome)
         Status: Fix Released

** Affects: ubiquity-slideshow-ubuntu (Ubuntu)
     Importance: Undecided
     Assignee: Pasi Lallinaho (knome)
         Status: Fix Committed

** Affects: xubuntu-docs (Ubuntu)
     Importance: Undecided
     Assignee: Pasi Lallinaho (knome)
         Status: Fix Committed


** Tags: xubuntu

** Also affects: xubuntu-docs (Ubuntu)
   Importance: Undecided
       Status: New

** Also affects: ubiquity-slideshow-ubuntu (Ubuntu)
   Importance: Undecided
       Status: New

** Summary changed:

- Update infrastructure to be able to gather statistics about IRC support
+ Update Xubuntu infrastructure to be able to gather statistics about IRC support

** Tags added: xubuntu

** Changed in: xubuntu-website
     Assignee: (unassigned) => Pasi Lallinaho (knome)

** Changed in: xubuntu-docs (Ubuntu)
     Assignee: (unassigned) => Pasi Lallinaho (knome)

** Changed in: ubiquity-slideshow-ubuntu (Ubuntu)
     Assignee: (unassigned) => Pasi Lallinaho (knome)

** Description changed:

  Currently, we point users to the support channel three different ways:
  - Installer slideshow
  - Documentation startpage
  - Help & Support -page on the website
  
- These all use "xubuntu???" (where ? is a random number) as the default
+ These all use "xubuntu..." (where . is a random number) as the default
  nick. The infrastructure configuration should be updated to use
- "xubuntui??", "xubuntud??", "xubuntuw??" (or similar) default nicks to
+ "xubuntu..i", "xubuntu..w", "xubuntu..w" (or similar) default nicks to
  distinguish the source of the user.
  
  The source statistics that we would be able to generate from this
  information (for example with a simple IRC bot) would give us more
  information about our users and the ways they seek for support.

** Description changed:

  Currently, we point users to the support channel three different ways:
  - Installer slideshow
  - Documentation startpage
  - Help & Support -page on the website
+ - Some forum signatures
  
  These all use "xubuntu..." (where . is a random number) as the default
  nick. The infrastructure configuration should be updated to use
- "xubuntu..i", "xubuntu..w", "xubuntu..w" (or similar) default nicks to
- distinguish the source of the user.
+ "xubuntu..i", "xubuntu..w", "xubuntu..w" respectively (or similar)
+ default nicks to distinguish the source of the user.
  
  The source statistics that we would be able to generate from this
  information (for example with a simple IRC bot) would give us more
  information about our users and the ways they seek for support.

** Changed in: xubuntu-website
       Status: New => Fix Released

** Description changed:

  Currently, we point users to the support channel three different ways:
  - Installer slideshow
  - Documentation startpage
  - Help & Support -page on the website
  - Some forum signatures
  
  These all use "xubuntu..." (where . is a random number) as the default
  nick. The infrastructure configuration should be updated to use
- "xubuntu..i", "xubuntu..w", "xubuntu..w" respectively (or similar)
- default nicks to distinguish the source of the user.
+ "xubuntu..i", "xubuntu..w", "xubuntu..w", "xubuntu..f" (or similar)
+ respectively default nicks to distinguish the source of the user.
  
  The source statistics that we would be able to generate from this
  information (for example with a simple IRC bot) would give us more
  information about our users and the ways they seek for support.

-- 
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Slideshow, which is subscribed to ubiquity-slideshow-ubuntu in Ubuntu.
https://bugs.launchpad.net/bugs/1369100

Title:
  Update Xubuntu infrastructure to be able to gather statistics about
  IRC support

Status in The Xubuntu website:
  Fix Released
Status in “ubiquity-slideshow-ubuntu” package in Ubuntu:
  Fix Committed
Status in “xubuntu-docs” package in Ubuntu:
  Fix Committed

Bug description:
  Currently, we point users to the support channel three different ways:
  - Installer slideshow
  - Documentation startpage
  - Help & Support -page on the website
  - Some forum signatures

  These all use "xubuntu..." (where . is a random number) as the default
  nick. The infrastructure configuration should be updated to use
  "xubuntu..i", "xubuntu..w", "xubuntu..w", "xubuntu..f" (or similar)
  respectively default nicks to distinguish the source of the user.

  The source statistics that we would be able to generate from this
  information (for example with a simple IRC bot) would give us more
  information about our users and the ways they seek for support.

To manage notifications about this bug go to:
https://bugs.launchpad.net/xubuntu-website/+bug/1369100/+subscriptions


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