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Re: Fantastic Ubuntu support ....

 

I agree with you but I think #ubuntu is much too crowded. Maybe we can tell
them to go to #Ubuntu and if their question doesn't get noticed or answered
by anyone they should go to #ubuntu-beginners. What do you think?

On Tue, Feb 15, 2011 at 8:30 PM, UndiFineD <undifined@xxxxxxxxx> wrote:

> 2011/2/15 Hakim Sheriff <hakimsheriff@xxxxxxxxx>:
> > We can tell new users to get support on the #ubuntu-beginners channel on
> > freenode. I am in the Ubuntu beginners support focus group and there is
> > always someone to answer questions on that channel.
> >
> > On Tue, Feb 15, 2011 at 4:38 AM, Barry Drake <b.drake@xxxxxxxxxxxx>
> wrote:
> >>
> >> Hi there ...  Thought you might enjoy this.  It was grabbed from the
> >> UbuntuMini list on Google.
> >>
> >> "I'm in the US but thanks for the offer.
> >> It never fails to amaze me how incredibly helpful everyone in the
> >> linux community is.  Last night the way I got the minimal installer to
> >> begin with is I asked in the #ubuntu channel on freenode, and someone
> >> made me a dd-able image that I was able to download."
> >>
> >> Ubuntu support is one of our biggest selling points.  Let's not forget
> >> that.
> >>
> >> Regards,                Barry.
> >> --
> >> Barry Drake is a member of the the Ubuntu Advertising team.
> >> http://ubuntuadverts.org/
> >>
> >>
> >> _______________________________________________
> >> Mailing list: https://launchpad.net/~ubuntu-advertising
> >> Post to     : ubuntu-advertising@xxxxxxxxxxxxxxxxxxx
> >> Unsubscribe : https://launchpad.net/~ubuntu-advertising
> >> More help   : https://help.launchpad.net/ListHelp
> >
> >
> > _______________________________________________
> > Mailing list: https://launchpad.net/~ubuntu-advertising
> > Post to     : ubuntu-advertising@xxxxxxxxxxxxxxxxxxx
> > Unsubscribe : https://launchpad.net/~ubuntu-advertising
> > More help   : https://help.launchpad.net/ListHelp
> >
> >
>
> The few support people Ubuntu-beginners has are often beginners at
> giving support
> We do however tend to have more time on our hands available to a
> person that needs support.
> Those of UBT that want to do more on giving support are often caught
> in the web of #ubuntu
> and on the ubuntu forums.
>
> Personally I prefer if people would go to #ubuntu as our main support
> channel.
> The support givers there know of #ubuntu-beginners
> and what knowledge the people have there because of cross-team knowledge.
>
> --
> Met vriendelijke groeten,
> Keimpe de Jong
>

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