ubuntu-apps-bugs team mailing list archive

[Jamie Strandboge <jamie@xxxxxxxxxx>]

Public bug reported:

Inputting the TMobile voicemail PIN from the dialer-app is possible, but
quite difficult. Voicemail for TMobile can be accessed by dialing '123'
or by dialing '18056377243', so I created a contact for it. From the
Contacts app, I can call it, and the voicemail system says "Please enter
your password, then press pound". If I enter the password too quickly,
then the voicemail system tells me I entered the wrong password, with
missing digits (eg, if my password is '1234' and I enter '1234#'
quickly, the voicemail system might say "Sorry, 1-4 is not a valid
password...". It seems for best results, I need to wait til after the
voicemail system says "... then press pound" and then enter the PIN
digits at a rate of something slightly faster than 1 digit per second.

Honestly, it took me so long to figure out the timing that I thought
accessing voicemail from my phone was not possible. Perhaps this is
related to bug #1122584, where TMobile Visual Voicemail needs to be
implemented, but it isn't clear to me if the dialer-app simply skipped
some or sent them too fast. Perhaps the dialer-app could queue all the
presses, then send them in a uniform fashion to ensure the other end
gets the selection correctly.

** Affects: dialer-app (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: avengers

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https://bugs.launchpad.net/bugs/1268982

Title:
  Keypad is difficult to use with tmobile voicemail

Status in “dialer-app” package in Ubuntu:
  New

Bug description:
  Inputting the TMobile voicemail PIN from the dialer-app is possible,
  but quite difficult. Voicemail for TMobile can be accessed by dialing
  '123' or by dialing '18056377243', so I created a contact for it. From
  the Contacts app, I can call it, and the voicemail system says "Please
  enter your password, then press pound". If I enter the password too
  quickly, then the voicemail system tells me I entered the wrong
  password, with missing digits (eg, if my password is '1234' and I
  enter '1234#' quickly, the voicemail system might say "Sorry, 1-4 is
  not a valid password...". It seems for best results, I need to wait
  til after the voicemail system says "... then press pound" and then
  enter the PIN digits at a rate of something slightly faster than 1
  digit per second.

  Honestly, it took me so long to figure out the timing that I thought
  accessing voicemail from my phone was not possible. Perhaps this is
  related to bug #1122584, where TMobile Visual Voicemail needs to be
  implemented, but it isn't clear to me if the dialer-app simply skipped
  some or sent them too fast. Perhaps the dialer-app could queue all the
  presses, then send them in a uniform fashion to ensure the other end
  gets the selection correctly.

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