ubuntu-apps-bugs team mailing list archive

[Bill Filler <1417341@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

>From usability tests:
Contacts' view on the dialer does not have instruction for empty state, and as a result, testers struggled to know how to import the contacts. 

Some testers went to the dialer, wanting to sync the contacts so that
they could make a phone call. They clicked on the 'Contacts' icon, but
there was no empty state instruction, apart from an empty screen with
'+add a contact'. One of the tesers had to manually put the contacts in.
It took him three days to finally figure out how to sync the contacts.

As discussed, if the contact list is empty we should display a message
in the list with a button to setup Google account, similar to how it's
done in the address book app.

** Affects: address-book-app
     Importance: High
     Assignee: Renato Araujo Oliveira Filho (renatofilho)
         Status: New

** Affects: canonical-devices-system-image
     Importance: Undecided
         Status: New

** Affects: dialer-app
     Importance: Undecided
         Status: New

** Affects: messaging-app
     Importance: Undecided
         Status: New

** Affects: ubuntu-ux
     Importance: Undecided
         Status: New

** Affects: address-book-app (Ubuntu)
     Importance: Undecided
         Status: New

** Affects: address-book-app (Ubuntu RTM)
     Importance: Undecided
         Status: New


** Tags: usability ww07

** Also affects: messaging-app
   Importance: Undecided
       Status: New

** Also affects: ubuntu-ux
   Importance: Undecided
       Status: New

** Also affects: address-book-app
   Importance: Undecided
       Status: New

** Also affects: address-book-app (Ubuntu)
   Importance: Undecided
       Status: New

** Also affects: address-book-app (Ubuntu RTM)
   Importance: Undecided
       Status: New

** Also affects: canonical-devices-system-image
   Importance: Undecided
       Status: New

** Tags added: ww07

** Changed in: address-book-app
   Importance: Undecided => High

** Changed in: address-book-app
     Assignee: (unassigned) => Renato Araujo Oliveira Filho (renatofilho)

** Tags added: usability

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https://bugs.launchpad.net/bugs/1417341

Title:
  Empty contact list should provide way to sync contacts

Status in Address Book App:
  New
Status in the base for Ubuntu mobile products:
  New
Status in Dialer app for Ubuntu Touch:
  New
Status in Messaging App:
  New
Status in Ubuntu UX bugs:
  New
Status in address-book-app package in Ubuntu:
  New
Status in address-book-app package in Ubuntu RTM:
  New

Bug description:
  From usability tests:
  Contacts' view on the dialer does not have instruction for empty state, and as a result, testers struggled to know how to import the contacts. 

  Some testers went to the dialer, wanting to sync the contacts so that
  they could make a phone call. They clicked on the 'Contacts' icon, but
  there was no empty state instruction, apart from an empty screen with
  '+add a contact'. One of the tesers had to manually put the contacts
  in. It took him three days to finally figure out how to sync the
  contacts.

  As discussed, if the contact list is empty we should display a message
  in the list with a button to setup Google account, similar to how it's
  done in the address book app.

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