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Re: Ubuntu audio bug reporting inquiry

 

Dan, thank you for stepping in on this one. Indeed, ubuntu-bug -s audio works!

I've updated the debugging article with this information.

Thank you again for your help.

-- 
Christopher M. Penalver
E-Mail: christopher.m.penalver@xxxxxxxxx
https://launchpad.net/~penalvch

On Wed, Nov 7, 2012 at 4:48 PM, Dan Chen <seven.steps@xxxxxxxxx> wrote:
> I don't have a machine handy to test with, but try using "-s audio".  It
> looks like the apport-bug man page may need to be updated.
>
>
> On Wed, Nov 7, 2012 at 12:22 PM, Christopher Penalver
> <christopher.m.penalver@xxxxxxxxx> wrote:
>>
>> Dear Ubuntu Audio Developers / Ubuntu Bug Control:
>>
>> Hello. I am e-mailing to inquire about how one reports Ubuntu audio
>> bugs on Launchpad. As per
>> https://wiki.ubuntu.com/DebuggingSoundProblems the requested method is
>> via a terminal:
>> ubuntu-bug audio
>>
>> However, one is unable to do this, as per Marco Laverdière's (CC'ed)
>> below forwarded e-mail, and confirmed on my system:
>>
>> lsb_release -rd
>> Description:    Ubuntu 12.10
>> Release:        12.10
>>
>> apt-cache policy audio
>> N: Unable to locate package audio
>>
>> apt-cache policy apport
>> apport:
>>   Installed: 2.6.1-0ubuntu6
>>   Candidate: 2.6.1-0ubuntu6
>>   Version table:
>>  *** 2.6.1-0ubuntu6 0
>>         900 http://archive.ubuntu.com/ubuntu/ quantal-updates/main i386
>> Packages
>>         100 /var/lib/dpkg/status
>>      2.6.1-0ubuntu3 0
>>         500 http://archive.ubuntu.com/ubuntu/ quantal/main i386 Packages
>>
>> Would this be a bug in apport?
>>
>> Thank you for your time and consideration in this matter and I look
>> forward to your response.
>>
>> --
>> Christopher M. Penalver
>> E-Mail: christopher.m.penalver@xxxxxxxxx
>> https://launchpad.net/~penalvch
>>
>> ---------- Forwarded message ----------
>> From: Marco Laverdière <marco.laverdiere@xxxxxxxxx>
>> Date: Wed, Nov 7, 2012 at 5:48 AM
>> Subject: Re: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066353
>> To: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
>>
>>
>> Hi Christopher,
>>
>> Actually, I filled the report using "ubuntu-bug linux" since I thought
>> that it was a kernel bug.  Now, if I try with "ubuntu-bug sound" it
>> gives me an error "package sound doesn't exist"...
>>
>> What do you want me to do then?
>>
>> Thanks,
>>
>> Marco Laverdière
>>
>>
>> Le 2012-11-06 21:45, Christopher M. Penalver a écrit :
>>
>> mlaverdiere, hey I wanted to e-mail you directly in order not to spam up
>> your bug report
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066353 .
>>
>> When you initially filed this report, did you do so via:
>> ubuntu-bug sound
>>
>> If you did not, could you please do this? As per the Ubuntu Audio team
>> https://wiki.ubuntu.com/DebuggingSoundProblems this is the method to
>> report audio/sound bugs. As well, we can just mark
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1066353 a duplicate
>> of the new report generated via:
>> ubuntu-bug sound
>>
>> Also, many of the Sound triagers may not be viewing your report, as it
>> was not filed in the way designated by the Ubuntu Audio team.
>>
>> Thank you for your time and consideration in this matter and I look
>> forward to your response.
>>
>> --
>> Christopher M. Penalver
>> E-Mail: christopher.m.penalver@xxxxxxxxx
>> https://launchpad.net/~penalvch
>>
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>
>


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