ubuntu-bugcontrol team mailing list archive

[Joel Goguen <jgoguen@xxxxxxxxxx>]

1. Do you promise to be polite to bug reporters even if they are rude to 
you or Ubuntu? Have you signed the Ubuntu Code of Conduct?

I promise to be polite to bug reporters and commenters, regardless of 
their attitude towards me.  I have signed the code of conduct.


2. Have you read Bugs/HowToTriage, Bugs/Assignment, Bugs/Status and 
Bugs/Importance? Do you have any questions about that documentation?

I have read all these documents.  No questions at this time.


3. What sensitive data should you look for in a private Apport crash 
report bug before making it public? See Bugs/HowToTriage for more 
information.

Check the retraced stacktrace for anything that might be sensitive, such 
as usernames, passwords, account numbers, decryption keys, etc.


4. Is there a particular package or group of packages that you are 
interested in helping out with?

I'm interested in Mozilla Thunderbird, OpenOffice, NetworkManager, 
XChat, and Pidgin.


5. Please list of five or more bugs which you have triaged. These bugs 
should demonstrate your understanding of the triage process and how to 
properly handle bugs. If there is a bug in your list that does not have 
an importance indicate what importance you would give it after becoming 
a member of Ubuntu Bug Control. Please use urls in your list of bugs.

https://launchpad.net/bugs/160794 - I was able to confirm it, I think it 
should be consistent across platforms, and reported upstream

https://launchpad.net/bugs/153405 - Closed, reporter said it was fixed 
with a config change, also asked the reporter to re-test using gvfs

https://launchpad.net/bugs/124920 - Fix Released, since upstream had 
publicly released the fix and it was in the Ubuntu repos since 
Thunderbird 2.0.0.12

https://launchpad.net/bugs/198515 - Asked the user to upgrade and file a 
new bug with stacktrace if the crash happens again

https://launchpad.net/bugs/122969 - Closed, I couldn't reproduce the 
issue and the reporter didn't reply after ~4 weeks

https://launchpad.net/bugs/225797 - Won't Fix because upstream won't be 
fixing this in the Thunderbird 2.x stream, but it's fixed in Thunderbird 
3 beta3-pre

https://launchpad.net/bugs/280389 - I was able to confirm this, 
forwarded it upstream

https://launchpad.net/bugs/237341 - Confirmed because of multiple bug 
reports and also I found an upstream bug about the same issue.

--
Joel Goguen
Ubuntu User #15951
When we help, we benefit