ubuntu-bugcontrol team mailing list archive
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Message #00211
Re: Bug Control Application
Hello,
On Mon, 2009-03-16 at 12:16 -0300, Joel Goguen wrote:
> 1. Do you promise to be polite to bug reporters even if they are rude to
> you or Ubuntu? Have you signed the Ubuntu Code of Conduct?
>
> I promise to be polite to bug reporters and commenters, regardless of
> their attitude towards me. I have signed the code of conduct.
>
>
> 2. Have you read Bugs/HowToTriage, Bugs/Assignment, Bugs/Status and
> Bugs/Importance? Do you have any questions about that documentation?
>
> I have read all these documents. No questions at this time.
>
>
> 3. What sensitive data should you look for in a private Apport crash
> report bug before making it public? See Bugs/HowToTriage for more
> information.
>
> Check the retraced stacktrace for anything that might be sensitive, such
> as usernames, passwords, account numbers, decryption keys, etc.
>
>
> 4. Is there a particular package or group of packages that you are
> interested in helping out with?
>
> I'm interested in Mozilla Thunderbird, OpenOffice, NetworkManager,
> XChat, and Pidgin.
>
Good to have someone worried about those packages :-)
>
> 5. Please list of five or more bugs which you have triaged. These bugs
> should demonstrate your understanding of the triage process and how to
> properly handle bugs. If there is a bug in your list that does not have
> an importance indicate what importance you would give it after becoming
> a member of Ubuntu Bug Control. Please use urls in your list of bugs.
>
> https://launchpad.net/bugs/160794 - I was able to confirm it, I think it
> should be consistent across platforms, and reported upstream
>
> https://launchpad.net/bugs/153405 - Closed, reporter said it was fixed
> with a config change, also asked the reporter to re-test using gvfs
>
> https://launchpad.net/bugs/124920 - Fix Released, since upstream had
> publicly released the fix and it was in the Ubuntu repos since
> Thunderbird 2.0.0.12
>
> https://launchpad.net/bugs/198515 - Asked the user to upgrade and file a
> new bug with stacktrace if the crash happens again
>
> https://launchpad.net/bugs/122969 - Closed, I couldn't reproduce the
> issue and the reporter didn't reply after ~4 weeks
>
> https://launchpad.net/bugs/225797 - Won't Fix because upstream won't be
> fixing this in the Thunderbird 2.x stream, but it's fixed in Thunderbird
> 3 beta3-pre
>
> https://launchpad.net/bugs/280389 - I was able to confirm this,
> forwarded it upstream
>
> https://launchpad.net/bugs/237341 - Confirmed because of multiple bug
> reports and also I found an upstream bug about the same issue.
>
Good work especially finding and linking reports to the upstream bug
tracker, thanks a lot for helping out during the Hug Days you're doing
an excellent work, a big +1 from here. Keep up the good work!
Best Regards,
pedro.
References