ubuntu-bugcontrol team mailing list archive

[Brian Murray <brian@xxxxxxxxxx>]

On Wed, May 13, 2009 at 07:09:24PM +0000, Roy Jamison wrote:
> Do you promise to be polite to bug reporters even if they are rude to
> you or Ubuntu? Have you signed the Ubuntu Code of Conduct? 
> 
> Yes I do, and I have signed the Code of Conduct.  Have you read
> Bugs/HowToTriage, Bugs/Assignment, Bugs/Status and Bugs/Importance?
> Do you have any questions about that documentation? I have read the
> required documentation on How to triage, setting status and
> importance. I have no questions on these.  What sensitive data should
> you look for in a private Apport crash report bug before making it
> public?  See Bugs/HowToTriage for more information.  Any personally
> identifiable information, such as email addresses, home addresses,
> phone numbers, card details, names, etc.  Is there a particular
> package or group of packages that you are interested in helping out
> with?  Please list of five or more bugs which you have triaged. These
> bugs should demonstrate your understanding of the triage process and
> how to properly handle bugs. If there is a bug in your list that does
> not have an importance indicate what importance you would give it
> after becoming a member of Ubuntu Bug Control. Please use urls in your
> list of bugs.
> 
> I would like to expand my knowledge of Ubuntu and linux as a whole,
> and do not have any particular interest in any specific packages, but
> would rather grow and learn more about the way they work, and to help
> sort through the increasing volume of problems and bug reports we get
> every day.
> 
> Examples of bugs which I have helped to work on or triaged:
> 
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/113552
> 
> Medium - moderately affects core functionality (i.e. only those with
> SD card) and medium number of users

Thanks for assigning this to the right package, that is very valuable.
It'd be helpful to look at the hardware and drivers people are having
issues with and ensuring they are all the same and if so documenting
them in the bug description.

> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/216878
> 
> Medium - Small impact - i.e. still works, just slow, but may be a
> problem for a lot of users

This seems fine.  However, you indicated that you tagged it accordingly,
however the bug report has the tag 'regression' which is not listed at
http://wiki.ubuntu.com/Bugs/Tags.  A more appropriate tag would be
'regression-release' since it did not occur in one release but does in
another.  Could you fix this up accordingly?  Additionally, I'd look for
other bug reports regarding 40 wire versus 80 wire cables.
 
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/231908  (reporter
> never replied, marked invalid)
> 
> Invalid - no response from originial reporter

This looks good, its unfortunate we never got any specific information
about the reporter's hardware.
 
> https://bugs.launchpad.net/debian/+bug/231128
> 
> Fix Released - Is in the Ubuntu repositories

This looks fine, I personally might have included some detailed
information about the package version in Jaunty.  For example, if you
used 'rmadison btnx-config' I would have just included that output.  It
is interesting to note that the upstream Debian bug task is Fix
Committed and not Fix Released.  I wonder if that is an issue with the
Launchpad bug tracker that needs reporting.

> https://bugs.launchpad.net/ubuntu/+source/acpi-support/+bug/304987
> 
> Medium - ACPI problem - will affect all users of this particular
> laptop, not a "severe" problem

This looks great, thanks for collecting all the information and then
adding them as attachments as this makes them quite easier to parse.

Based on the positive feedback of other reviewers of your application
and my review of it I am approving your membership in the Bug Control
team.  Thanks for helping out and welcome!
 
-- 
Brian Murray                                                 @ubuntu.com

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