ubuntu-bugcontrol team mailing list archive

[Brian Murray <brian@xxxxxxxxxx>]

On Sun, Sep 27, 2009 at 10:16:36AM +0200, David Henningsson wrote:
> Hello Ubuntu Bugcontrol,
> 
> I think I could help Ubuntu more, if I was able to set the Importance of
> bugs, and status to triaged for bugs. So here's my membership application:
> 
> > Do you promise to be polite to bug reporters even if they are rude to
> > you or Ubuntu?
> 
> Yes. For an example, see
> https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/410913
> 
> > Have you signed the Ubuntu Code of Conduct?
> 
> Yes.
> 
> > Have you read Bugs/HowToTriage, Bugs/Assignment, Bugs/Status and
> > Bugs/Importance?
> 
> Yes.
> 
> > Do you have any questions about that documentation?
> 
> Yes, if I'm the bug reporter and I provide the information asked of me,
> should I change the status back to "new" or let it stay at "incomplete"?

That would be fine.  One thing to keep in mind is that Incomplete is
broken up into two parts - Incomplete with Response and Incomplete
without Response.  While these are not visible when looking at
individual bug reports it is possible to search for either category
using the advanced search in Launchpad.
 
> > What sensitive data should you look for in a private Apport crash
> > report bug before making it public?
> 
> Basically: check for passwords, names and other personal data in stack
> traces and core dumps. Core dumps, if present, are usually removed for
> safety.

As hggdh mentioned these should almost always be removed from public bug
reports.
 
-- 
Brian Murray                                                 @ubuntu.com

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