ubuntu-bugcontrol team mailing list archive

[Thomas Ward <teward@xxxxxxxxxxx>]

Thomas Ward has proposed merging lp:~trekcaptainusa-tw/ubuntu-bugcontrol-tools/fix-support-request into lp:ubuntu-bugcontrol-tools.

Requested reviews:
  Ubuntu Bug Control (ubuntu-bugcontrol)

For more details, see:
https://code.launchpad.net/~trekcaptainusa-tw/ubuntu-bugcontrol-tools/fix-support-request/+merge/114728

This change updates the bug responses for "Support Request" to exactly match the wiki modifications at https://wiki.ubuntu.com/Bugs/Responses I have done a few days ago, to include ubuntuforums.org as a potential location.
-- 
https://code.launchpad.net/~trekcaptainusa-tw/ubuntu-bugcontrol-tools/fix-support-request/+merge/114728
Your team Ubuntu Bug Control is requested to review the proposed merge of lp:~trekcaptainusa-tw/ubuntu-bugcontrol-tools/fix-support-request into lp:ubuntu-bugcontrol-tools.

=== modified file 'gm-xml-files/bugsquad-replies.xml'
--- gm-xml-files/bugsquad-replies.xml	2012-06-07 22:25:32 +0000
+++ gm-xml-files/bugsquad-replies.xml	2012-07-12 20:58:19 +0000
@@ -496,7 +496,7 @@
 </reply>
 <reply>
     <name>Support Request</name>
-    <comment>Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find help posting your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at http://askubuntu.com. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.</comment>
+    <comment>Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find a valid help posting your problem in the support forum of your local Ubuntu's community http://loco.ubuntu.com/ or asking at http://askubuntu.com or asking at http://ubuntuforums.org. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.</comment>
     <status>Invalid</status>
     <assign></assign>
     <importance></importance>