ubuntu-bugcontrol team mailing list archive

[Thomas Ward <teward@xxxxxxxxxxx>]

That doesn't work either, Alberto.

If there's not enough information to diagnose a bug, we should ask for
that information and Incomplete the bug, not Invalid the bug.

The reason for the extra verbosity is to distinctively separate it from
Incomplete, which states:

Incomplete:
* If you have to ask the reporter questions, set the report to Incomplete.
* When you ask the reporter to provide any necessary information in a
comment, ...
...


As it currently stands, the Invalid rule supersedes that, which is NOT
what should be done.



Thomas


On 07/20/2015 01:53 PM, Alberto Salvia Novella wrote:
> Thomas Ward:
>> * The report does not contain adequate information to determine
>> whether or not it is a bug, even if the issue is resolved for the
>> reporter, and when either:
> >
>> * The reporter of the bug, upon requests for more information,
>> does not provide the requested information, or
> >
>> * There is no way for the reporter to get additional information
>> for the bug
>
> I would suggest to focus in clarity, rather than having all the
> possible scenarios covered in the explanation. The point is to
> distinguish between other statuses.
>
> For example, I would simply write something like "It isn't a bug or
> there isn't enough information to solve it."
>
>
>
>
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