ubuntu-hams team mailing list archive

[Joey STANFORD <joey@xxxxxxxxxxxxx>]

Hi,

I've noticed for a while now we're doing poorly at answering help
questions on our IRC channel. I suspect part of that is because the exam
bot is popular with AC6SL. :-)

After attempting to answer a question for W8TAH I noticed far up in the
log there were some messages from KM4KQW and a missed question from
KG5KFD. As I started scrolling back into November I saw a lot more
unanswered questions.

So I'd like to kick of a discussion about how to fix this.

My initial two reactions are:

1) Perhaps we should consider moving the exam bot to a sub-channel,
e.g. #ubuntu-hams-hamexam.  That would help us not lose sight of the
help requests that come in.

2) Perhaps we should consider creating a bot on the channel that would
act like a doorbell. We could put some instruction in the channel entry
message that says "if you ask a question and get no reply in 20 minutes,
type in !helpme" and the bot will highlight a bunch of people in the
channel.  There's probably a MUCH better way to do this. Honestly I've
not had much success with bots like this but I don't have any other
supportive ideas.

Thoughts?

Joey

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