ubuntu-manual team mailing list archive

[Elan Kugelmass <epkugelmass@xxxxxxxxx>]

A good point regarding the terminal Ilya. I've just been using the cli for
so long I forget about the graphical options. I'll fix that tonight.
Screenshots will have to hold off for the time being though.

I'll continue developing the list of topics we're going to cover. I know the
recent survey provided some information which may be helpful.

My work will continue to be documented in the branch and on the wiki.

Thanks
Elan

On Sun, Jan 31, 2010 at 12:43 AM, Ilya Haykinson <haykinson@xxxxxxxxx>wrote:

> Elan (and any others who may have ideas on this):
>
> A few comments:
>
>  - Thanks for making progress on the chapter so far!
>
>  - A general comment is to have the user troubleshoot Ubuntu using
> graphical tools as much as possible -- while some command line is necessary
> (for example, to reinstall grub), in other situations it is not (installing
> fonts, installing restricted extras). I recommend guiding the user to
> install some tool from the Software Center that performs the fix, if one is
> available, or from Synaptic if one is available there, and only using the
> command line if nothing else works for the situation.
>
>  - For items that must be added, I think that you should research (online,
> I guess, or in IRC in #ubuntu, or by creating a survey) what people think
> the most common problems are. While there are great resources like the
> ubuntuguide.org which cover a billion different situations, we need to
> identify 10 or so that are the most common, or cause the most headaches for
> new users. Without some amount of research we cannot really say that we are
> working to satisfy the user need.
>
> Also, thanks for maintaining
> https://wiki.ubuntu.com/ubuntu-manual/Troubleshooting -- this is very much
> what I think we need for every chapter.
>
> Thoughts / comments?
>
> -ilya
>
>
> On Sat, Jan 30, 2010 at 8:39 PM, Elan Kugelmass <epkugelmass@xxxxxxxxx>wrote:
>
>> Blueprint changed by Elan Kugelmass:
>>
>> Whiteboard changed:
>> - Now sketching out the chapter at the wiki!
>> + Looking for comments on the chapter thus far and ideas for items that
>> + must be added.
>>
>> --
>> Chapter 9 - Troubleshooting
>> https://blueprints.launchpad.net/ubuntu-manual/+spec/chapter9
>>
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>