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Re: Developer support

 

On 06/17/2015 05:02 PM, Daniel Wood wrote:
Where are developers supposed to get support when developing Ubuntu touch software?

I am using Ubuntu 14.10 and the most up todate SDK I am having an incredibly frustrating time trying to write even the simplest of apps. I understand QML, C++ and some javascript. I've been writing software using Qt for almost 10 years so i thought developing Ubuntu apps would be fun.

When i want to find information I go to the Ubuntu SDK https://developer.ubuntu.com/api/apps/qml/sdk-15.04/ and look through the documentation. The trouble is the documentation is lacking any real content and examples. Many of the links are dead and simply ask the user to file a bug report.

Many of the examples don't work with the latest SDK and many start with:
import QtQuick 2.4
import Ubuntu.Components 1.2
These don’t seem to be available in the SDK?
I posted to IRC many times and never got a reply and i really don't know where to turn.

There are probably 1000's of people like myself that are eager to get involved with Ubuntu but don't know how to get started, can't get the support they need and eventually give up.

Where are non-canonical employees supposed to look for help / support?

Thanks,

Dan






Hey Dan, sorry to hear you are having trouble. The IRC channels #ubuntu-touch and #ubuntu-app-devel do contain folks who can answer specific questions; however timezones might mean you miss out on people. I would suggest AskUbuntu as another option to ask questions.

That said, let's talk about the issues you are having with the examples. First, I would suggest to make sure you are using the SDK Release ppa if you want to use stuff from the newer framework than 14.10. Check out https://developer.ubuntu.com/en/start/ubuntu-sdk/installing-the-sdk/ for details. Is it possible for you to migrate to 15.04? 14.10 is not an LTS, and is only supported for another month so you should consider migrating anyway. That will get you the 15.04 frameworks you want to target which seem to be the source of your issues.

Second, have you tried the basic qml tutorial, https://developer.ubuntu.com/en/apps/qml/tutorials/building-your-first-qml-app/, or used the wizards within the SDK? Do those work for you? If you do find specific issues, point them out and we can help get you squared away and the issues fixed. There's a lovely report a bug on this site link at the bottom of every page that takes you to https://bugs.launchpad.net/developer-ubuntu-com, where you can report a bug.

Hope this helps,

Nicholas


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