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Message #13401
Re: Developer support
Hi Daniel,
I concur with what Nicholas said, and I'm also very interested in
hearing what you are frustrated about with the SDK. Sorry you had a bad
IRC experience, people involved in these matters try to be around most
of the time, but timezones can be problematic, indeed.
Cheers,
David
On 17/06/2015 23:16, Nicholas Skaggs wrote:
> On 06/17/2015 05:02 PM, Daniel Wood wrote:
>> Where are developers supposed to get support when developing Ubuntu
>> touch software?
>>
>> I am using Ubuntu 14.10 and the most up todate SDK I am having an
>> incredibly frustrating time trying to write even the simplest of
>> apps. I understand QML, C++ and some javascript. I've been writing
>> software using Qt for almost 10 years so i thought developing Ubuntu
>> apps would be fun.
>>
>> When i want to find information I go to the Ubuntu SDK
>> https://developer.ubuntu.com/api/apps/qml/sdk-15.04/ and look through
>> the documentation. The trouble is the documentation is lacking any
>> real content and examples. Many of the links are dead and simply ask
>> the user to file a bug report.
>>
>> Many of the examples don't work with the latest SDK and many start with:
>> import QtQuick 2.4
>> import Ubuntu.Components 1.2
>> These don’t seem to be available in the SDK?
>> I posted to IRC many times and never got a reply and i really don't
>> know where to turn.
>>
>> There are probably 1000's of people like myself that are eager to get
>> involved with Ubuntu but don't know how to get started, can't get the
>> support they need and eventually give up.
>>
>> Where are non-canonical employees supposed to look for help / support?
>>
>> Thanks,
>>
>> Dan
>>
>>
>>
>>
>>
>>
> Hey Dan, sorry to hear you are having trouble. The IRC channels
> #ubuntu-touch and #ubuntu-app-devel do contain folks who can answer
> specific questions; however timezones might mean you miss out on
> people. I would suggest AskUbuntu as another option to ask questions.
>
> That said, let's talk about the issues you are having with the
> examples. First, I would suggest to make sure you are using the SDK
> Release ppa if you want to use stuff from the newer framework than
> 14.10. Check out
> https://developer.ubuntu.com/en/start/ubuntu-sdk/installing-the-sdk/
> for details. Is it possible for you to migrate to 15.04? 14.10 is not
> an LTS, and is only supported for another month so you should consider
> migrating anyway. That will get you the 15.04 frameworks you want to
> target which seem to be the source of your issues.
>
> Second, have you tried the basic qml tutorial,
> https://developer.ubuntu.com/en/apps/qml/tutorials/building-your-first-qml-app/,
> or used the wizards within the SDK? Do those work for you? If you do
> find specific issues, point them out and we can help get you squared
> away and the issues fixed. There's a lovely report a bug on this site
> link at the bottom of every page that takes you to
> https://bugs.launchpad.net/developer-ubuntu-com, where you can report
> a bug.
>
> Hope this helps,
>
> Nicholas
>
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