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Re: Developer support

 

On Thu, Jun 18, 2015 at 4:07 PM, Yasmany Cubela Medina
<yasmanycm@xxxxxxxxx> wrote:
> Hi All.
>
> I want to support Daniel about IRC communication, i step in a few times
> requesting help and non of them i get a response, and i try it in both
> scenarios on day light on my time zone and in the night. Really its hard to
> get help through those channels.
>

The issue with IRC is that you can see the questions if you have the
IRC client open, and you are observing that specific channel.
The typical method is to lurk in the channel and ask the question when
there is some conversation going.
Also, if you (anyone) spends some time on a channel and helps others
with the easy questions, then it helps to have your questions
answered.

Simos

> By the other hand this mail list its really helpfull someone always replay
> with good answers.
>
> Regarding issues on the SDK IDE its really bad on my perspective. The UI
> Designer its not working for me at all, showing a lot of issues.
> Documentation as in the previous emails the guys says a lot of broken links,
> an no way to navigate smoothly through it (no back links). The examples are
> outdated or not even work, and should really enhance the documentation with
> more and more examples of common scenarios if this community intend to grow
> and attract more developers to uphone platform.
>
> Thanks for the effort guys but i think work for developers its so important
> as work for clients.
>
> On Thu, Jun 18, 2015 at 5:38 AM Daniel Wood <s.d.wood.82@xxxxxxxxxxxxxx>
> wrote:
>>
>> Thanks for the reply Benjamin.
>>
>> I will update to 15.04 and see if my issues are resolved.
>>
>> Thanks,
>>
>> Dan
>>
>> On 18 June 2015 at 10:30, Benjamin Zeller <benjamin.zeller@xxxxxxxxxxxxx>
>> wrote:
>>>
>>> Hi Daniel,
>>>
>>> i'm sad to hear that you have such a bad experience using our SDK. Do you
>>> use the Ubuntu SDK ppa?
>>> Because otherwise you won't get the most recent tools.
>>>
>>> https://launchpad.net/~ubuntu-sdk-team/+archive/ubuntu/ppa
>>>
>>> Then being on 14.10 you can not run apps for 15.04 (Ubuntu.Components
>>> 1.2) directly on the desktop.
>>> You would need to create a emulator to do that or use a device. If you
>>> want to be able to run apps using
>>> the most recent released API directly on the desktop, you also have to
>>> use the most recent Ubuntu release.
>>>
>>> We are right now working on a SDK installer that will make that
>>> requirement go away, at least for apps.
>>> But we still need some time to release it, as it is lots of work.
>>>
>>> So if you have any other questions, reach me on IRC (zbenjamin in
>>> #ubuntu-app-devel). There are many others
>>> who will also be happy to help.
>>>
>>> Benjamin
>>>
>>> Am 17.06.2015 um 23:02 schrieb Daniel Wood:
>>>
>>> Where are developers supposed to get support when developing Ubuntu touch
>>> software?
>>>
>>> I am using Ubuntu 14.10 and the most up todate SDK I am having an
>>> incredibly frustrating time trying to write even the simplest of apps. I
>>> understand QML, C++ and some javascript. I've been writing software using Qt
>>> for almost 10 years so i thought developing Ubuntu apps would be fun.
>>>
>>> When i want to find information I go to the Ubuntu SDK
>>> https://developer.ubuntu.com/api/apps/qml/sdk-15.04/ and look through the
>>> documentation. The trouble is the documentation is lacking any real content
>>> and examples. Many of the links are dead and simply ask the user to file a
>>> bug report.
>>>
>>> Many of the examples don't work with the latest SDK and many start with:
>>>
>>> import QtQuick 2.4
>>> import Ubuntu.Components 1.2
>>>
>>> These don’t seem to be available in the SDK?
>>>
>>> I posted to IRC many times and never got a reply and i really don't know
>>> where to turn.
>>>
>>> There are probably 1000's of people like myself that are eager to get
>>> involved with Ubuntu but don't know how to get started, can't get the
>>> support they need and eventually give up.
>>>
>>> Where are non-canonical employees supposed to look for help / support?
>>>
>>> Thanks,
>>>
>>> Dan
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> --
>>> Mailing list: https://launchpad.net/~ubuntu-phone
>>> Post to     : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
>>> Unsubscribe : https://launchpad.net/~ubuntu-phone
>>> More help   : https://help.launchpad.net/ListHelp
>>>
>>
>> --
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>> Post to     : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
>> Unsubscribe : https://launchpad.net/~ubuntu-phone
>> More help   : https://help.launchpad.net/ListHelp
>
>
> --
> Mailing list: https://launchpad.net/~ubuntu-phone
> Post to     : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~ubuntu-phone
> More help   : https://help.launchpad.net/ListHelp
>


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