ubuntu-phone team mailing list archive
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ubuntu-phone team
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Message #14051
Re: SIM not recognized on new MX4
> On 10 Jul 2015, at 10:24, Alfonso Sanchez-Beato <alfonso.sanchez-beato@xxxxxxxxxxxxx> wrote:
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> On Fri, Jul 10, 2015 at 10:09 AM, Johan Henes <johan@xxxxxxxx <mailto:johan@xxxxxxxx>> wrote:
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> On 10. juli 2015 09:52, Jonas Drange wrote:
>> On 10 July 2015 at 09:37, Johan Henes <johan@xxxxxxxx <mailto:johan@xxxxxxxx>> wrote:
>> The SIM-cards used are for operator Telenor in Norway.
>>
>> I have two SIMs from Telenor that are both functioning using the MX4. How does it not recognize it? When you boot there's no cellular indicator and you can't place calls nor send messages?
> Hi Jonas !
>
> The phone(gui) says "No SIM detected - please insert sim and restart the phone"... No cellular indicator, no placed calls or sent messages :-(
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> As you can see from my previous emails, there are entries in the syslog as I insert the card, so to me it does not look like a problem with the cards or the SIM-reader itself.
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> Hey Johan,
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> Thanks for the logs. syslog and radio log show that the SIM card is not found at all by the ril daemon . It is interesting to see that you get some logs when the SIM is inserted, but that does not necessarily mean that the modem<->SIM interface is actually working. Taking into account that there are reports of Telenor SIMs working in MX4, this unfortunately looks like a HW issue.
>
> Br,
> Alfonso
>
Thank you for your response, Alphonso !
I guess I will have to try Meizu support, then…
Hopefully not too much hazzle to get it replaced… :-)
Best regards,
Johan
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