ubuntu-phone team mailing list archive

[Alfonso Sanchez-Beato <alfonso.sanchez-beato@xxxxxxxxxxxxx>]

On Fri, Jul 10, 2015 at 10:09 AM, Johan Henes <johan@xxxxxxxx> wrote:

>
>
> On 10. juli 2015 09:52, Jonas Drange wrote:
>
>  On 10 July 2015 at 09:37, Johan Henes <johan@xxxxxxxx> wrote:
>
>> The SIM-cards used are for operator Telenor in Norway.
>>
>
>  ​I have two SIMs from Telenor that are both functioning using the MX4.
> How does it not recognize it? When you boot there's no cellular indicator
> and you can't place calls nor send messages?
>
> Hi Jonas !
>
> The phone(gui) says "No SIM detected - please insert sim and restart the
> phone"... No cellular indicator, no placed calls or sent messages :-(
>
> As you can see from my previous emails, there are entries in the syslog as
> I insert the card, so to me it does not look like a problem with the cards
> or the SIM-reader itself.
>

Hey Johan,

Thanks for the logs. syslog  and radio log show that the SIM card is not
found at all by the ril daemon . It is interesting to see that you get some
logs when the SIM is inserted, but that does not necessarily mean that the
modem<->SIM interface is actually working. Taking into account that there
are reports of Telenor SIMs working in MX4, this unfortunately looks like a
HW issue.

Br,
Alfonso