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Call/SMS not visible sometimes

 

Hello,
is bug described below known one or should I report it?
Sometimes it does not appear to me that someone called or sent SMS message.
In that time, as I choose to call someone in app Call I can not make calls
(I click the green handset and nothing happens). As someone calls me then,
he has signal, but in my phone nothing is displayed. Also in that case, in
Call app, list of calls are shown not as name, surname, but only number
(like that app can't see my contacts).
My phone MX4, stable channel OTA-5.

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