ubuntu-phone team mailing list archive

[Marek Greško <mgresko8@xxxxxxxxx>]

Sorry, I forgot to put list to the recipients...

Marek

---------- Forwarded message ----------
From: Marek Greško <mgresko8@xxxxxxxxx>
Date: 2015-08-05 8:17 GMT+02:00
Subject: Re: [Ubuntu-phone] unable to use data connection on bq aquaris E4.5
To: Chris <godochris@xxxxxxxxx>


Hello Chris,

I gave it a try, with the same result. I think the information provided on
that page is not correct. For internet connection the username and password
should be blank. It used to work like that on bq and it works like that on
any other phone. I tried to put the sim card to another phone and it worked.

Marek


2015-08-05 0:25 GMT+02:00 Chris <godochris@xxxxxxxxx>:

> On 04/08/15 13:51, Marek Greško wrote:
>
> Hello,
>
> I am unable to use data connection on bq aquaris E4.5.
>
> It was working some time before, but then suddenly stopped working. I am
> not sure what changed these times.
>
> Now I can see the 3G icon, but cannot transfer any data.
>
>
> I use Orange operator in Slovakia. I tested the card in another phone and
> it works without any problem.
>
> When I check the APN status, the check box is at wap APN. I change it to
> the Internet one, test connection, not working, check APN status, and it is
> switched to wap again.
>
> I tried to list contexts from command line and I see the type of the
> internet APN is internet. According to operator suggestions, it should be
> default,supl, not internet.
>
> I have a second SIM installed and disabled data by operator. I tried also
> to remove the second SIM, but with same result.
>
> How can I fix it?
>
> Thanks.
>
> Marek
>
>
>
>
> Hi Marek,
>
> My internet stopped working yesterday night (GMT) and returned to normal
> today after 8PM
> If I were you, I would look up your operator's APN setting and use "custom
> APN"
> go Settings -> Mobile -> Carrier -> APN -> Custom Internet APN...
>
> APN: internet
> username: wap
> password: wap
> source: http://www.unlockit.co.nz/mobilesettings/settings.php?id=204
> https://windowsphonesk.wordpress.com/2006/10/15/orange-sk-gprsmms-settings/
> you can double-check with what shows in another phone where internet works.
>
> Activate and select "custom" in APN menu.
>
> What usually happen is that operator sends you automatic internet settings
> and these may have affect the original one you had (not sure). Other time
> something like this happened to me I noticed that username and password
> were missing.
>
> Finally you can try to activate data roaming to see what would happen, but
> be careful if you live close to the border (cant tell you how close, but I
> once on the sea coast in UK picked up French signal).
>
> That's where my mobile knowledge ends, hope that helps a little...
>