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Re: OTA-6 MX4 big problem

 

Hi guys - I believe we already have this bug logged.
We are driving ourselves nuts trying to replicate. Only a couple of folks
in the company have rarely seen.

https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566

Krzysztof if you are seeing this frequently we'd love some help in debug.
I don't know if you'd be willing to do, but we'd like a backtrace of the
device in the stuck state - but for the interesting bits we'd need you to
install libc and libstdc++ dbg packages, as well as mir dbg symbols. There
are some instructions in the bug, but i'll try to make it even more clear.

br,kg

On Mon, Sep 14, 2015 at 1:57 PM, Marco Graziotti <graziottimarco@xxxxxxxxx>
wrote:

> Try to open a new bug. Maybe other mx4 users can add more dettails.
>
> I don't know why this happen.
>
> Marco
>
> Il lunedì 14 settembre 2015, Krzysztof Tataradziński <ktatar156@xxxxxxxxx>
> ha scritto:
> > I thought that for now apps can't start with phone boot. But the problem
> is that I use phone, in example sending SMS. Next I turn screen off. 2
> minutes later I turn it on again, but touch don't work.
> > 2015-09-14 19:57 GMT+02:00 Marco Graziotti <graziottimarco@xxxxxxxxx>:
> >>
> >> Hi,
> >>
> >> try to remember what kind of app have you installed before that this
> issue happened.
> >> Maybe this problem is caused by an app that start itself when the phone
> boot up.
> >>
> >> As I say, I have two MX4 and i don't have this issue.
> >>
> >> Marco
> >>
> >>
> >>
> >> Il 14/09/2015 19:53, Krzysztof Tataradziński ha scritto:
> >>
> >> Hi Marco,
> >> Yes, two days ago I done factory reset and today I find that bug again.
> From Google+ I saw that also Turan Mahmudov is having that issue.
> >> Best regards,
> >> Krzysztof Tataradziński
> >> https://launchpad.net/~ktatar156
> >> 2015-09-14 19:41 GMT+02:00 Marco Graziotti <graziottimarco@xxxxxxxxx>:
> >>>
> >>> Hi Krzysztof,
> >>>
> >>> In my house I have two Meizu MX4 with OTA-6 installed (Arale r4), and
> i don't have this issue.
> >>> You tried with a "factory reset"?
> >>>
> >>> Best regards,
> >>>
> >>> Marco Graziotti
> >>>
> >>>
> >>> Il 14/09/2015 19:23, Krzysztof Tataradziński ha scritto:
> >>>
> >>> Hello,
> >>> Since OTA-6 I'm facing strange issues.
> >>> Sometimes my phone is turning off automatically (don't know when, I
> saw that when I take it from my pocket) and sometimes touch don't work
> (need to restart phone to get it working again). Could someone help me?
> >>> Is that a known bug? If yes, when we can expect some hotfix (I think
> this is so important that it should be repaired before OTA-7)
> >>> https://plus.google.com/+KrzysztofTataradzi%C5%84ski/posts/7RdgFYtZ5sh
> >>>
> >>> Best regards,
> >>> Krzysztof Tataradziński
> >>> https://launchpad.net/~ktatar156
> >>>
> >>>
> >>>
> >>
> >>
> >
> >
>
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