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Message #15537
Re: OTA-6 MX4 big problem
Hi Kevin,
I can help tomorrow (I'm going sleep now), but I need a step by step what
to do; if that's important I must admin I don't have Ubuntu on desktop, but
Arch.
After we find all information we need, will be possible to back into
default system packages/files/etc.? I mean without additional files that I
need install to find what that bug is about. After all I just want to have
clean system as before ;)
Best regards,
Krzysztof Tataradziński
https://launchpad.net/~ktatar156
2015-09-14 21:18 GMT+02:00 Kevin Gunn <kevin.gunn@xxxxxxxxxxxxx>:
> Hi guys - I believe we already have this bug logged.
> We are driving ourselves nuts trying to replicate. Only a couple of folks
> in the company have rarely seen.
>
> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566
>
> Krzysztof if you are seeing this frequently we'd love some help in debug.
> I don't know if you'd be willing to do, but we'd like a backtrace of the
> device in the stuck state - but for the interesting bits we'd need you to
> install libc and libstdc++ dbg packages, as well as mir dbg symbols. There
> are some instructions in the bug, but i'll try to make it even more clear.
>
> br,kg
>
> On Mon, Sep 14, 2015 at 1:57 PM, Marco Graziotti <graziottimarco@xxxxxxxxx
> > wrote:
>
>> Try to open a new bug. Maybe other mx4 users can add more dettails.
>>
>> I don't know why this happen.
>>
>> Marco
>>
>> Il lunedì 14 settembre 2015, Krzysztof Tataradziński <ktatar156@xxxxxxxxx>
>> ha scritto:
>> > I thought that for now apps can't start with phone boot. But the
>> problem is that I use phone, in example sending SMS. Next I turn screen
>> off. 2 minutes later I turn it on again, but touch don't work.
>> > 2015-09-14 19:57 GMT+02:00 Marco Graziotti <graziottimarco@xxxxxxxxx>:
>> >>
>> >> Hi,
>> >>
>> >> try to remember what kind of app have you installed before that this
>> issue happened.
>> >> Maybe this problem is caused by an app that start itself when the
>> phone boot up.
>> >>
>> >> As I say, I have two MX4 and i don't have this issue.
>> >>
>> >> Marco
>> >>
>> >>
>> >>
>> >> Il 14/09/2015 19:53, Krzysztof Tataradziński ha scritto:
>> >>
>> >> Hi Marco,
>> >> Yes, two days ago I done factory reset and today I find that bug
>> again. From Google+ I saw that also Turan Mahmudov is having that issue.
>> >> Best regards,
>> >> Krzysztof Tataradziński
>> >> https://launchpad.net/~ktatar156
>> >> 2015-09-14 19:41 GMT+02:00 Marco Graziotti <graziottimarco@xxxxxxxxx>:
>> >>>
>> >>> Hi Krzysztof,
>> >>>
>> >>> In my house I have two Meizu MX4 with OTA-6 installed (Arale r4), and
>> i don't have this issue.
>> >>> You tried with a "factory reset"?
>> >>>
>> >>> Best regards,
>> >>>
>> >>> Marco Graziotti
>> >>>
>> >>>
>> >>> Il 14/09/2015 19:23, Krzysztof Tataradziński ha scritto:
>> >>>
>> >>> Hello,
>> >>> Since OTA-6 I'm facing strange issues.
>> >>> Sometimes my phone is turning off automatically (don't know when, I
>> saw that when I take it from my pocket) and sometimes touch don't work
>> (need to restart phone to get it working again). Could someone help me?
>> >>> Is that a known bug? If yes, when we can expect some hotfix (I think
>> this is so important that it should be repaired before OTA-7)
>> >>>
>> https://plus.google.com/+KrzysztofTataradzi%C5%84ski/posts/7RdgFYtZ5sh
>> >>>
>> >>> Best regards,
>> >>> Krzysztof Tataradziński
>> >>> https://launchpad.net/~ktatar156
>> >>>
>> >>>
>> >>>
>> >>
>> >>
>> >
>> >
>>
>> --
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>> Post to : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
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>>
>>
>
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