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Re: NOTICE! OTA-7 update notification for stable phone users
This is a great e-mail to see - it embraces openness and letting users know exactly what happened and what the implications of it are. Everyone appreciates that mistakes can happen, and it's how they are dealt with that counts - it's really refreshing and heartening to see such a great approach to dealing with this issue, rather than the usual brushing of it under the carpet that many other companies would have done.
Thanks for being a great company with a great culture.
On Fri, 16/10/15, Łukasz 'sil2100' Zemczak <lukasz.zemczak@xxxxxxxxxxxxx> wrote:
Subject: [Ubuntu-phone] NOTICE! OTA-7 update notification for stable phone users
To: "Ubuntu Phone" <ubuntu-phone@xxxxxxxxxxxxxxxxxxx>
Date: Friday, 16 October, 2015, 11:46
As some of you already know during the night (UTC time) our
has popped up as an update for a short period of time for
users. This was caused by an accidental copy of the release
image to the wrong channel, so we removed it after a few
being said, certain users were still able to update already,
getting a no-op update notification when looking at their
Those that installed the update already: think of yourselves
lucky people that were able to get their hands on the update
official release! The image is safe and tested by our QA, so
not be worried by anything.
Those that just got the notification and didn't manage to
apologies for the empty update notification. The release is
Monday, so just a few more days and it'll be available on
The official release date stays the same - Monday next week.
have to do a few formalities on the images and then start
phasing it out
Once again, apologies for the confusion!
Łukasz 'sil2100' Zemczak
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