ubuntu-phone team mailing list archive
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Message #16514
Re: phone turned off during the night
On Thu, Oct 29, 2015 at 11:28 AM, Tomas Öqvist <tomas.oqvist@xxxxxxxxx> wrote:
> Hi Oliver,
>
> a similar thing happened to me last night (I was also on r159 on Aquaris
> 4.5). I suddenly noticed that the phone had turned off, and I wasn't able to
> turn it on until plugging it in to the charger. My charge level was about
> 35%, but it wouldn't turn back on again until it had charged for a while.
I filed https://launchpad.net/bugs/1511312 to track the issue.
Tomas, would you mind attaching /var/log/syslog from your device to
the bug report?
> Den 2015-10-29 kl. 10:55, skrev Olivier Tilloy:
>>
>> I’m using the BQ aquaris E4.5, running rc-proposed (#159 as of yesterday).
>>
>> This morning the alarm that normally wakes me up didn’t ring. When I
>> woke up by myself an hour and a half later, the phone had turned off.
>> I immediately thought "battery drain bug". When I plugged the phone to
>> a power source, the charging screen showed 48%, pretty much the level
>> it had before I went to sleep. So not a battery drain problem.
>>
>> It took me a while to manage to get it to boot, after the initial "BQ,
>> powered by Ubuntu" screen the device would turn off again, or go to
>> the charging screen. I eventually managed to fully boot it after a
>> handful of retries, and there’s nothing suspicious in there. Battery
>> is indeed at 48%, the battery consumption graph shows a regular and
>> slight slope downwards, no peak or anything, and there are no new
>> crash files.
>>
>> I’m also pretty sure I had closed all open apps before going to bed.
>>
>> The only thing that I can think of is that the GPS was turned on,
>> whereas it’s usually turned off (I had turned it on for navigation
>> during the day, and had forgotten to turn it off again afterwards).
>>
>> Has anyone experienced a similar problem? In such a case, what can I
>> do to help investigate the issue?
>>
>> Cheers,
>>
>> Olivier (will set up a backup alarm clock just in case)
>>
>
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