ubuntu-phone team mailing list archive

[Nikos Chatziioakimidis <nchatziioakimidis@xxxxxxxxxx>]

Hi

Why do you think that the problems with 'touch surface' is a software 
issue?

It seems to me like a hardware issue.

In my old Nexus 4 the right side wouldn't respond to touch. I tried ubuntu 
and android roms but the issue remained in all OS. It was a hardware issue.

If you have warranty consider using it.

On Δευτέρα, 16 Νοεμβρίου 2015 8:35:55 Μ.Μ. EET, a5a15447 wrote:
> I have had this since I bought my phone. the only way to use 
> it, is in landscape mode. but the phone function wont work in 
> landscape.
> currently I use the phone to play podcasts and music till its fixed.
> peter richards
>
> ----- Original Message -----
> From: "Marco Graziotti" <graziottimarco@xxxxxxxxx>
> To: "ubuntu-phone" <ubuntu-phone@xxxxxxxxxxxxxxxxxxx>, "Marco 
> Graziotti" <graziottimarco@xxxxxxxxx>
> Sent: Monday, November 16, 2015 10:28:36 AM
> Subject: [Ubuntu-phone] Meizu MX4 (Arale r6), impossible to use 
> the phone, serious problem using touch screen
>
> Hi list,
>
> I have two Meizu MX4 (Arale r6), from yesterday (15 november 2015) I 
> have a problem with the touch screen. I can't answer to a call, when I 
> try to open an app it seems like the touch surface is shifted, for 
> example: if I touch with my finger an icon in the bottom of the display, 
> the OS open an app placed at the middle of the display.
>
> What did it happen? The other MX4 is having the same problem since 
> yesterday, but in this second case it's not happening always.
> Are there any updates that we received during the day that didn't 
> require our approval? Why do I have the similar problem in two phones?
>
> Can I send to you a syslog or dmesg? In case, how? And how can I restore 
> my phone? I can't use it like this.
>
> Thank you
>
> Marco Graziotti



--
Sent using Dekko from my Ubuntu device