ubuntu-phone team mailing list archive

["vampireechidna@xxxxxxxxxxx" <vampireechidna@xxxxxxxxxxx>]

Hello, 

I don't have any issues with my MX4 when it comes to the touch screen.  All apps seem to open correctly.  I would assume you may well have a faulty MX4. 



-------- Original Message --------
From:Marco Graziotti <graziottimarco@xxxxxxxxx>
Sent:Mon, 16 Nov 2015 18:28:36 +0000
To:ubuntu-phone <ubuntu-phone@xxxxxxxxxxxxxxxxxxx>,Marco Graziotti <graziottimarco@xxxxxxxxx>
Subject:[Ubuntu-phone] Meizu MX4 (Arale r6), impossible to use the phone, serious problem using touch screen

>Hi list,
>
>I have two Meizu MX4 (Arale r6), from yesterday (15 november 2015) I 
>have a problem with the touch screen. I can't answer to a call, when I 
>try to open an app it seems like the touch surface is shifted, for 
>example: if I touch with my finger an icon in the bottom of the display, 
>the OS open an app placed at the middle of the display.
>
>What did it happen? The other MX4 is having the same problem since 
>yesterday, but in this second case it's not happening always.
>Are there any updates that we received during the day that didn't 
>require our approval? Why do I have the similar problem in two phones?
>
>Can I send to you a syslog or dmesg? In case, how? And how can I restore 
>my phone? I can't use it like this.
>
>Thank you
>
>Marco Graziotti
>
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