ubuntu-phone team mailing list archive

[Victor Thompson <victor.thompson@xxxxxxxxx>]

Ashwin sent me these logs. Ashwin, perhaps try rebooting your device?

For anyone else who wants to help/debug--the music app has repeated entries
of the following:

Failed to get current playback position:
 org.freedesktop.DBus.Error.UnknownMethod: Method "Get" with signature "ss"
on interface "org.freedesktop.DBus.Properties" doesn't exist

While media-hub has repeated entries of the following:

CallMonitor: Creating TelepathyBridge
Connection to PulseAudio has been successfully established.
PulseAudio sink details for sink.primary with index 0 is available:
  Output to wired headphone: false
  Output to wired headset: false
Checking if port is available  -> false
PulseAudio sink details for sink.primary with index 0 is available:
  Output to wired headphone: false
  Output to wired headset: false
terminate called after throwing an instance of 'std::out_of_range'
  what():  HashedKeyedPlayerStore::player_for_key: No player known for 3

His 'system-image-cli -i' output is the following--so he's on the recent
OTA.

---------
current build number: 3
channel: ubuntu-touch/stable/ubuntu
last update: 2015-11-20 12:15:03
version version: 3
version ubuntu: 20151118.2
version tag: OTA-8
version device: 20150911
version custom: 20151118.2
----------

Victor

On Wed, Nov 25, 2015 at 8:34 AM, Victor Thompson <victor.thompson@xxxxxxxxx>
wrote:

> Hi Ashwin,
>
> Could you share the following two files from the device:
>
> /home/phablet/.cache/upstart/media-hub.log
> /home/phablet/.cache/upstart/application-click-com.ubuntu.music_music_*.log
>
> You shouldn't need any additional codecs. How old is the image on your
> device? Could you run "system-image-cli -i" and share the output?
>
> Thanks!
> Victor
>
>
> On Wed, Nov 25, 2015 at 8:25 AM, Ashwin Sewambar <ashwin.siqi@xxxxxxxxx>
> wrote:
>
>> Hi everyone. I'm having a bit of a strange problem. I'm on flo, stable,
>> and the music app doesn't play any music. I tried mp3, m4a and ogg for now,
>> but none works. Do I need to install any codecs? Youtube is working fine.
>>
>> Cheers,
>> Ashwin
>>
>> --
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>>
>
>