ubuntu-phone team mailing list archive

[Thomas Voß <thomas.voss@xxxxxxxxxxxxx>]

On Wed, Nov 25, 2015 at 4:16 PM, Victor Thompson
<victor.thompson@xxxxxxxxx> wrote:
> Ashwin sent me these logs. Ashwin, perhaps try rebooting your device?
>
> For anyone else who wants to help/debug--the music app has repeated entries
> of the following:
>
> Failed to get current playback position:
> org.freedesktop.DBus.Error.UnknownMethod: Method "Get" with signature "ss"
> on interface "org.freedesktop.DBus.Properties" doesn't exist
>
> While media-hub has repeated entries of the following:
>
> CallMonitor: Creating TelepathyBridge
> Connection to PulseAudio has been successfully established.
> PulseAudio sink details for sink.primary with index 0 is available:
>   Output to wired headphone: false
>   Output to wired headset: false
> Checking if port is available  -> false
> PulseAudio sink details for sink.primary with index 0 is available:
>   Output to wired headphone: false
>   Output to wired headset: false
> terminate called after throwing an instance of 'std::out_of_range'
>   what():  HashedKeyedPlayerStore::player_for_key: No player known for 3
>

Seems like an ordinary crash of media-hub, the respective client-side
dbus error is expected:
media-hub just went away unexpectedly.

Cheers,

  Thomas

> His 'system-image-cli -i' output is the following--so he's on the recent
> OTA.
>
> ---------
> current build number: 3
> channel: ubuntu-touch/stable/ubuntu
> last update: 2015-11-20 12:15:03
> version version: 3
> version ubuntu: 20151118.2
> version tag: OTA-8
> version device: 20150911
> version custom: 20151118.2
> ----------
>
> Victor
>
> On Wed, Nov 25, 2015 at 8:34 AM, Victor Thompson <victor.thompson@xxxxxxxxx>
> wrote:
>>
>> Hi Ashwin,
>>
>> Could you share the following two files from the device:
>>
>> /home/phablet/.cache/upstart/media-hub.log
>>
>> /home/phablet/.cache/upstart/application-click-com.ubuntu.music_music_*.log
>>
>> You shouldn't need any additional codecs. How old is the image on your
>> device? Could you run "system-image-cli -i" and share the output?
>>
>> Thanks!
>> Victor
>>
>>
>> On Wed, Nov 25, 2015 at 8:25 AM, Ashwin Sewambar <ashwin.siqi@xxxxxxxxx>
>> wrote:
>>>
>>> Hi everyone. I'm having a bit of a strange problem. I'm on flo, stable,
>>> and the music app doesn't play any music. I tried mp3, m4a and ogg for now,
>>> but none works. Do I need to install any codecs? Youtube is working fine.
>>>
>>> Cheers,
>>> Ashwin
>>>
>>> --
>>> Mailing list: https://launchpad.net/~ubuntu-phone
>>> Post to     : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
>>> Unsubscribe : https://launchpad.net/~ubuntu-phone
>>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>
>
> --
> Mailing list: https://launchpad.net/~ubuntu-phone
> Post to     : ubuntu-phone@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~ubuntu-phone
> More help   : https://help.launchpad.net/ListHelp
>